Showing posts with label Virgin America. Show all posts
Showing posts with label Virgin America. Show all posts

US August passenger airline employment down 2.2 percent

By BA Staff

U.S. scheduled passenger airlines employed 380,328 workers in August 2013, down 2.2% from a year earlier, as per the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reports. August was the 12th consecutive month that full-time equivalent (FTE) employment for U.S. scheduled passenger carriers was below that of the same month of the previous year.

Scheduled passenger airline categories include network, low-cost, regional and other airlines. 

The decline in FTEs may be due, in part, to two factors.  First, American Airlines, the industry’s third largest employer, filed for bankruptcy in November 2011 and reduced FTEs by 7.2% year-to-year. Second, network carriers have experienced increased fuel costs and have reduced contracts with the regional airlines that operate less fuel-efficient regional jets.  Regional airline employment is down 5.1 percent year-to-year.

The five network airlines that collectively employ two-thirds of the scheduled passenger airline FTEs reported 2.5% fewer FTEs in August 2013 than in August 2012, the 13th consecutive month with a decline from the same month of the previous year. Delta Air Lines reduced FTEs by 4.2%, and American Airlines 7.2%. United Airlines increased 0.2% FTEs, US Airways increased FTEs by 2.8% and Alaska Airlines by 3.1% from the same month a year earlier. Network airlines operate a significant portion of flights using at least one hub where connections are made for flights to down-line destinations or spoke cities.

Of the six low-cost carriers, half i.e. Spirit Airlines, Allegiant Airlines and JetBlue Airways - reported an increase in FTEs while the other half, Frontier Airlines, Southwest Airlines and Virgin America, reported a decline. Low-cost airlines operate under a low-cost business model, with infrastructure and aircraft operating costs below the overall industry average.
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Virgin America Reports August Traffic

By BA Staff

Image Credit: Virgin America
San Francisco-based Virgin America reported its preliminary operational results for August and August year-to-date. Virgin America’s August 2013 traffic (revenue passenger miles) decreased 5.1 percent on capacity (measured in available seat miles) that was 5 percent lower than in August 2012.

Load factor was 82.2 percent, which is unchanged from the same month a year prior. The number of onboard passengers fell 1.9 percent compared with August 2012. Virgin America estimates August 2013 passenger revenue per available seat mile (PRASM) to have increased by between 8 and 9 percent, compared with the same month in 2012.


AugustAugust Year to Date
2013
2012
Change
2013
2012
Change
Revenue Passenger Miles (000)
913,612
962,133
5.1%
6,666,197
6,712,749
0.7%
Available Seat Miles (000)
1,110,443
1,168,567
5.0%
8,206,745
8,363,432
1.9%
Passenger Load Factor
82.2%
82.3%
0.1
81.2%
80.3%
1.0
Onboard Passengers (000)
590
601
1.9%
4,259
4,202
1.4%

Virgin America also announced the resumption of its seasonal flights between New York JFK and Palm Springs, which are offered every Saturday as the only nonstop flight between the New York City area and Palm Springs. 
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Virgin America to take delivery of 6 A320s in the first half of 2012 (and other news)

Late last week, San Francisco based Virgin America announced their latest destination, Philadelphia, which will be served from Los Angeles and San Francisco.

Flights will begin in April with two daily flights from LA and one from San Francisco, and will increase to 3 and two daily flights respectively.

Schedules for the new routes are as follow: (via airlineroute)
Los Angeles – Philadelphia

VX124 LAX1055 – 1900PHL 320 Daily
VX126 LAX1540 – 2355PHL 320 Daily
VX130 LAX2135 – 0545+1PHL 320 Daily

VX121 PHL0700 – 0955LAX 320 Daily
VX125 PHL1125 – 1425LAX 320 Daily
VX127 PHL2005 – 2255LAX 320 Daily

San Francisco – Philadelphia

VX136 SFO0830 – 1655PHL 320 Daily
VX144 SFO2300 – 0725+1PHL 320 Daily

VX137 PHL0835 – 1155SFO 320 Daily
VX141 PHL1750 – 2110SFO 320 Daily


The routes will be operating from common usage gates in Philadelphia's terminal E.

We spoke with Virgin America's media team regarding the new route and some other occurrences at the airline.

Last year, Virgin America CEO David Cush told me in an interview that their A320s occasionally struggle to make East Coast- West Coast (US) flights nonstop, necessitating the A319s in their fleet. Thus I was surprised to see that Philadelphia was scheduled to be served solely with Airbus A320s. However, Virgin America spokesperson Abby Lunardini stated that there were "No restrictions for PHL, so right now [the flight is] operating on 320s." However, it remains to be seen whether or not the A320s will make this route all the time next winter, and Lunardini did mention that, " as with other East Coast routes, we [can] operate a mix of A319s and A320s on the route depending on time of year flying."

I was also interested to ask about Virgin America's growth plans. Since its inception in 2007, Virgin America has been the fastest growing US airline, with annual capacity increases hovering around 30%. A figure in the ballpark of 30% for Virgin America was quoted in 2011 by Aviation Week, however, the carrier will be taking delivery of six A320s in the first half of 2012 – which will be the total number of aircraft that they take new delivery of this year. 6 new planes would likely necessitate increased utilization of current aircraft to meet capacity targets. Virgin America neglected to provide specific capacity guidance for 2012.

Virgin America had a few teething problems problems with their reservation systems earlier this month, after switching from an upstart reservations system back to industry leader Sabre. We expect this move to improve their visibility amongst business travelers. However, the switch did result in a few customer service issues for Virgin America passengers; with reduced website functionality and unsatisfactory call center performance.

To their credit, Virgin America owned up to the issues when questioned, and they believe that the worst of the problems are now behind them.

Here is what Lunardini had to say on the issue of the reservation systems:
Yes, the overwhelming majority of web issues have been resolved – and bookings are operating normally. By way of further background,reservations systems switches of this scale are a once in a lifetime event for an airline, involving the knife-edge migration of millions of records during live operations. Prior to the switch, we additionally staffed our operation, thinned our flight schedules and communicated to guests in advance about the potential impacts. Although our airports ran on time and without related cancellations, as an airline that prides itself on its guest service –we never like to see guests inconvenienced for any reason, including the web errors a sub-set of guests were encountering (ability to change/cancel online,check-in, view Elevate points and other web services) as well as unacceptably long call hold times. We apologized to impacted guests and offered 5000 Elevate points for those guests most impacted.

We made the switch to Sabre because of our growth. We needed to move to an industry standard system that would accommodate our growth, allow us to expand our code-share/interline ability and give guests and teammates better tools.

All told, some interesting news from San Francisco. Readers, do you have a question or thought about Virgin America? Please do let us know via a comment below.
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