Showing posts with label Schengen. Show all posts
Showing posts with label Schengen. Show all posts

Airport lounge report: Iberia Dali business class lounge at Madrid Barajas Terminal 4

Guest post by Vishal Mehra
@vishal1mehra

During my trip from Barcelona to Lisbon via Madrid (read trip report here), I had intentionally chosen a long layover at Barajas airport as I wanted to both see the famous wavy ceilings which created quite a ripple (yes, the pun is intentional) when the airport opened in 2006, and I also wanted to explore the Iberia lounge at its home base.

As I got done with my little terminal tour and purchasing the customary refrigerator magnet from the duty free store, I proceeded to Iberia’s business class Dali lounge in Terminal 4.

Considering Madrid is the home base for Iberia, my expectations of the lounges in Madrid being superior and larger that those in Barcelona were fulfilled. The lounge was huge, as well as very impressive to say the least.


Divided into 2 areas, it had large areas of comfortable seating which was soothing for the eyes to see and invited me to sink my tired muscles into and relax. The central area shown above had a spacecraft design to it, with little chairs, and fountains inside it along with a wide selection of reading material, though again it was dominated by Spanish selections.


After relaxing for few minutes, I grabbed myself a beer and started exploring the lounge. There were reasonable options for food, including salads, pasta, sandwiches, wraps and sushi rolls. I would have ideally liked to see more hot food options as well but as this lounge serves the Schengen area flights with usually small layovers, it appears Iberia decided to serve more "to-go" options. There is a large choice area of alcoholic, non-alcoholic drinks and a café.


Besides your typical coffee machine, the lounge served various pastries, croissants, cornflakes, milk and tea options. The lounge also had a fancier coffee machine, though I must admit I did not try it all.

Something rather unique in this lounge was this dedicated wine bar which serves a wide variety of wines. This bar, I was informed, also hosts regular tasting sessions, but to my loss, there was no such session during my transit. I was still able to lay my hands on couple of reds.


The Dali lounge also features a dedicated quiet area in the back that had little beds for passengers opting to take a quick nap between their flights. Given the long days and hectic schedules of business passengers, who comprise the largest share of premium passengers, it would behove other airlines to incorporate a similar feature in their lounge offerings.


The business area had the obligatory few computers, internet access, a printer and a fax machine. Iberia though has to remove one very irritating feature. The wireless internet was accessible only through 30 minute cards which, though the front desk gave with a smile, is disruptive to a business passenger. By the time I went for my third card, the staff on duty graciously offered to give me an extra one to save me the trouble of coming back. I had to decline her offer as my flight to Lisbon was due to depart soon.


Though the TV lounge was largely unoccupied, barring one keen viewer. Again considering this lounge mostly serves intra-European flights, the lounge shows the extent to which Iberia has gone to make this lounge a pleasant experience for the many needs and interests of the passengers it would carry.


Overall, It was a very enjoyable experience at the lounge, and clearly one of the best that Iberia has to offer to its passengers. Iberia may be in deep financial mess it appears they have not spared any expense in making this lounge a comfortable experience for the premium traveller.

I must admit thoroughly relishing myself during these six odd total hours with Iberia minus few niggles. These six hours compromised of two lounge visits, in Madrid and Barcelona each (read Barcelona lounge report here), as well as two flights on Iberia’s A320, from Barcelona to Madrid and then from Madrid to Lisbon. All of this cost me 9000 avios and Rs. 5771. It's a price I would pay happily for so many firsts every single time.

- Vishal Mehra is a digital marketer at a global agency, smitten by travelling and commercial aviation. He tweets a lot and off late has taken to blogging as well. Visit his blog.

All images in this article are the copyright of Vishal Mehra and used with his permission. Unauthorised use and/or reproduction is prohibited.
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Lounge Report: Iberia domestic lounge at Barcelona El Prat airport

Guest post by Vishal Mehra

Flying Iberia was supposed to be a flight of many firsts for me so when I was given an option between Vueling and Iberia, I chose Iberia gleefully to be my 32nd airline.

This was part of my recent trip to Barcelona and an open jaw return from Lisbon, on Emirates. I have made some observations about Emirates and it's varying consistency. You can read them here.

This was my first time flying Iberia, my first time flying to Madrid, my first time flying to Lisbon and of course, my first ever ride in Business Class.

I had few British Airways Avios Points to spare and as British Airways (BA) and Iberia (IB) are part of IAG, their miles are interchangeable on each other flights. So after speaking with a BA representative on phone and finding the same availability on their site, I was able to book BCN-MAD-LIS online, and in the process saving myself some phone booking fees as well. Just for reference sake, the same flights in Business Class were coming out at Rs 16,000, with economy at Rs 6,300 approximately.

Iberia domestic lounge at Barcelona El Prat airport
I also chose to have a slightly longer layover at Madrid Barajas Airport, almost three hours, as it was my first time at that airport and I wanted some extra time to check out the terminal's famous wavy ceilings and of course the flagship Iberia Sala Lounge.

This is the first part of my three-part report of the trip, focusing on the lounge experience at Barcelona’s El Prat International Airport. Keep in mind, that my first flight was Barcelona to Madrid, thus I’m able to document only the relevant domestic lounge for Iberia.

Reaching the airport two hours in advance, so I could check out the Business Class Lounge, had its advantages. There were no passengers in the premium check-in lane and I must admit feeling a little bit giddy with my first ever foray into it. The lady at the counter was nice enough to suggest that my mobile boarding pass may not be comfortable for everyone at the airport and offered me the old-school paper boarding passes. My baggage got tagged as priority for the first time ever and I could not avoid a smile seeing that.

No view towards the apron or airside
The priority security line was quick and I was through in five minutes for my long walk to the "Puente Aereo" area, which literally means Air Bridge in Spanish. As the Madrid-Barcelona route is the second busiest route in Europe, there's a separate section of the airport, which handles these shuttle flights. To cater to the high corporate demand, the lounge is nearby these gates.

As I entered the lounge, my first impression was the lounge being relatively small but airy.

This was going to be my first flight in business class but I possess reasonable experience about Lounges, thanks to some kind airport/airline folks in the past, and credit card rewards.

The lounge had very few occupants. I decided to park myself at the far end of the lounge, looking out to roads connecting with the airport. Unfortunately this lounge had no direct view of the apron or the airplanes parked.

The lounge however had a reasonable collection of alcoholic and non-alcoholic drinks. They had a reasonable availability of juices, along with chocolate drinks and water on one end of shelf. Opposite that, the fridge contained aerated soft beverages, milk, water and beer

The lounge also had a small bar area with choices of wines, spirits but the star attraction for me was of course local Spanish cava (Spanish sparkling wine). The bottle was dipped in ice cold water for that perfect crisp taste.


However, this lounge lacked severely in food options. The shelf next to the bar had few cabinets of breads, croissants and pastries, along with some ready-to-go munch options and I especially took
liking to these potato chips or crisps.

There was a nice little coffee and tea machine available as well, with a variety of flavour options, for those who were looking for a hot drink.

Unsurprisingly there was very little to read in English. All the newspapers were non-English, ditto for magazines. The only option in English was Iberia’s own magazine, which I decided to skip for that time.

With 15 minutes to go until boarding, I decided to pour myself a glass of cava. Free Wi-Fi in the lounge enabled me to check on my emails and get some quick pending work done. Barcelona airport also offers free Wi-Fi to travellers, but it’s limited to 15 minutes in a day, per device. After that it’s chargeable.

Few minutes later sure enough my flight was called out and I proceeded to the nearby gate to embark on my first A320 for the evening.

Coffee bar

Stay tuned for the remaining reports of this journey.

- Vishal Mehra is a digital marketer at a global agency, smitten by travelling and commercial aviation. He tweets a lot and off late has taken to blogging as well. Follow him on Twitter and visit his blog.
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