Japan approves Finnair's inclusion in Japan Airlines British Airways joint venture

By BA Staff

Japan's Ministry of Land, Infrastructure, Transport and Tourism (MLIT) has granted anti-trust immunity to the joint business venture between Japan Airlines, Finnair and British Airways.  This paves the way for Finnair to join the existing joint business venture between Japan Airlines and British Airways. The agreement will allow all three airlines to cooperate commercially on flights between Europe and Japan.

The new joint business is expected to be launched next Spring. The addition of Finnair will further enhance customer benefits by providing better links between the EU and Japan, with more flight choices and enhanced frequent flyer benefits. In addition, this new joint business will allow the three airlines to cooperate on expanding their presence within, to and from this important and growing market.

The revenue-sharing agreement will strengthen the oneworld® alliance and enable it to compete more effectively around the world with other global alliances.

President of JAL, Yoshiharu Ueki, said:

"We would like to thank the regulator for approving our application for ATI with Finnair joining Japan Airlines and British Airways in our current joint business between Europe and Japan. Amid the evolving Japanese aviation industry, the ATI will enable us to build a stronger value-creating relationship with British Airways and Finnair that can further benefit our customers as well as our business."

Keith Williams, chief executive of British Airways said:

"Today's decision by the MLIT will benefit the customers of all three airlines by allowing us to explore ways to improve the connections between East and West."

Pekka Vauramo, CEO of Finnair, said:

"We are glad we are now one step closer to starting the cooperation with JAL and British Airways to provide our customers with better connections between the EU Japan."

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Japan Airlines to launch Sky Suite on Tokyo Narita Vancouver route

by BA Staff

Japan Airlines will launch its upgraded cabin JAL Sky Suite II business class product on its revamped 767-300ER service between Tokyo (Narita) and Vancouver, from December 9, 2013.

The airline will also offer its Sky Wider improved economy class product on the same flight.

The Sky Suite II is a 24 seat business in a 1-2-1 configuration to offer direct aisle access to every passenger. The seat opens in to a full flat bed with a length of 200 cm and width of 52 cm. The TV screen is 15.4 inches, and each seat is equipped with a USB port and a universal AC power outlet.

The new Sky Wider economy class seats were initially tested in the airline's Boeing 777-300ERs. On the 767-300ERs 175 seats will be in a 2-3-2 abreast configuration. The new slim line seat offers increased pitch of 5 cm (2 inches) to 84 cm., a 10.6 inch touch sensitive TV screen, and each seat is equipped with a USB port and a universal AC power outlet.

The airline has also specially designated its 767s fitted with the Sky Suite product as SS6 in the time table.

After Vancouver, Kuala Lumpur will be the next destination, from January 2014, service by the revamped aircraft type. The airline also plans to expand this new service onto other long distance routes in South-east Asia and to Honolulu, Hawaii, USA.

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Japan Airlines places its first ever order on Airbus

by BA Staff

Japan Airlines (JAL) has signed a purchase agreement for 31 A350 XWBs (18 A350-900s and 13 A350-1000s), plus options for a further 25 aircraft. This is JAL's first ever order for Airbus aircraft. (Japan Air System used purchase Airbus aircraft prior to its merger with JAL).

Video of Fabrice Bregier, President and CEO of Airbus, below the fold

Computer generated images of JAL's A350-900 and larger A350-1000

This is also the first order Airbus has received from Japan for the A350 XWB (eXtra Wide Body). JAL and Airbus aim for entry into service from 2019, with the airline's A350 XWBs gradually replacing its ageing fleet approximately over a six year period.

Yoshiharu Ueki, President of Japan Airlines said

"We will utilize the A350 XWB to maximum, which offers high level of operational efficiency and product competitiveness, while positively catering to new business opportunities after slots at airports in Tokyo are increased," "In addition to improving profitability with advanced aircraft, we always aim to deliver unparalleled services to customers with the latest cabin and steady expansion of our route network."

Fabrice Bregier, President and CEO of Airbus said

"Japan Airlines is well known as one of the most preferred airlines in the world providing its passengers with an excellent flight experience. We sincerely welcome Japan Airlines as a new Airbus customer and feel honored by this first ever order from Japan for our all-new A350 XWB," "It fills us with pride to see a leading Japanese airline start a new chapter with us. This highlights a very bright and flourishing future for both of us, JAL and Airbus."

The configuration of JAL's A350s have not been disclosed. In a typical three-class layout the A350-900 comfortably seats more than 300 passengers on routes as long as 8,100 nautical miles (nm). The A350-1000 is the largest member of the A350 XWB Family, seating 350 passengers on even longer missions up to 8,400 nm. All A350 XWB models are equipped with the new Rolls-Royce Trent XWB engines.

The A350 is Airbus' new weight-efficient airframe of which over 70% is made from advanced materials combining composites (53 percent), titanium and advanced aluminium alloys.

To date, the A350 XWB MSN1 has completed around 300 flight test hours out of the campaign's total 2,500 hours which are to be achieved by five flight test A350's over the next 12 months. Entry into commercial service of the A350-900 is scheduled for the second half of 2014. With this latest commitment, Airbus has recorded more than 750 firm orders for the A350 XWB from 38 customers worldwide.

Airbus has fostered strong industrial connections in the region, with Japanese companies such as Bridgestone, Panasonic, Yokogawa Electric and Minebea contributing to all of Airbus’ current production aircraft. In addition, Toray and Toho Tenax signed a long-term agreement in 2010 to supply carbon fibre for the company’s jetliners.

Japanese partnerships with Airbus range from 17 companies for the double-deck A380, to 12 each for the A320 and A330 families, as well as four for the A350 XWB.

Airbus also benefits from research and technology cooperation in Japan, including: composite research in partnership with the Japanese Aerospace Exploration Agency (JAXA); and Japan’s Research and Development Institute for Metal and Composites for Future Industries (RIMCOF) – in developing structural health monitoring technology.

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JAL to Introduce Original Aroma at Its Lounges in Japan

By BA Staff

Japan Airlines is set to introduce its “original aroma” at its international and domestic lounges in Japan starting from September 20, 2013. JAL has two original aroma oils that are aimed towards creating a more comfortable and graceful atmosphere with a peace of mind to their customers when they are waiting for boarding at their lounges in Japan.

Effective date:

1. From September 20, 2013 ~

Photo Courtesy Japan Airlines

Tokyo (Haneda) 

International lounge: JAL First Class Lounge/SAKURA Lounge

Domestic lounge: Diamond Premier Lounge/SAKURA Lounge

Tokyo (Narita)

International lounge: JAL First Class Lounge/SAKURA Lounge

Domestic lounge: SAKURA Lounge

Sapporo (New Chitose)

Domestic lounge: SAKURA Lounge

2. From October 2013 ~

JAL will progressively expand this service to its main airport lounges in Japan.

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Japan Airlines to introduce new menus and services on Japan Honolulu flights

by Devesh Agarwal

BEDD for Resort salmon with ginger-fried pork

Japan Airlines (JAL) will offer new restaurant inspired in-flight meal services on its new service from Japan to Honolulu, Hawaii, USA which starts this autumn.

In business class JAL will introduce "BEDD for Resort", a special menu crafted by Star chef Chikara Yamada.

The Japanese menu is seasonal autumn salmon with ginger-fried pork and the western menu is steak of Japanese beef fillet with special sauce périgueux.

JAL will provide menu of "Ore-no Kinaishoku for Resort" on Honolulu routes in collaboration with Ore-no French and Ore-no Italian which are popular restaurants in Japan.

Japanese beef fillet with special sauce périgueux by Chef Chikara Yamada

In economy class, the airline is working with Kazuhide Nose, Chef of Ore-no French and Toshihiro Yamaura, Chef of Ore-no Italian for a new in-flight meal service, "Ore-no Kinaishoku for Resort". The main dish is Ore-no Beef Stroganoff, designed by Chef Nose with side dishes and dessert are Ore-no Zensai, Ore-no Salad with truffle oil dressing as well as Ore-no Sweets - Tiramisu, by Chef Yamaura, will be served between September and November 2013.

Economy class meal. Ore-no Kinaishoku for Resort beef Stroganoff

Between December and February 2013, the airline will switch, offering an Italian main dish designed by Chef Yamaura, and French side dishes and dessert designed by Chef Nose

The new menus will be served in both classes on flight to Honolulu from Tokyo (Narita), Nagoya (Chubu) and Osaka (Kansai), starting from September 1, 2013.

Kua 'Aina Hawaiian Hamburger Sandwich

On the Tokyo Haneda to Honolulu, Hawaii service JAL is offering a new breakfast menu in collaboration with KUA ‘AINA, a famous restaurant chain in Hawaii and Japan, which as been serving its famous burgers and succulent char-grilled sandwiches since 1975.

The airline is also re-timing its meal service, from after take-off to before landing for the flight departing from Tokyo (Haneda) at 23:40 from October 1, 2013, to ensure passengers have adequate time for rest.

For ladies, from October 1 onwards, the airline is providing a "womens' only" area comprising of four seats in the rear of the economy class which will be set up for make-up and nursing babies.

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Japan 'bans' Air India's Dreamliners

Japanese government irritated by Air India's inefficiency

by Devesh Agarwal

About three weeks ago I wrote debunking the myth being created by the Air India management and their political bosses about the fuel efficient Boeing 787 Dreamliner aircraft being the saviour of the beleaguered national carrier. Read the Op-Ed piece here.

In June no less than the Indian civil aviation minister, Ajit Singh, announced that Air India would soon operate the Dreamliner to Japan. Very logical. The Japanese are the largest operators of the 787 Dreamliner in the world with both their major airlines, All Nippon Airways and Japan Airlines being the launch and second customer of this aircraft. Japan Airlines was the first airline to bring the Dreamliner to India on regular commercial service.

And yet, Air India is unable to fly its Dreamliners to either of its Japanese destinations of Tokyo or Osaka.

Why? you ask. Simple. The wonderfully efficient Air India has failed to provide the Japanese civil aviation authorities with information they required about the modifications carried out on its Dreamliners post the battery fiasco that grounded all Dreamliners globally. Failing to receive a response to their numerous reminders, the Japanese are refusing to give Air India permission to operate the Dreamliner till they receive the information.

Sources inside the airline have told media, so irritated are the Japanese with Air India's sloth and unresponsive attitude, they have stopped interacting with the airline and are instead routing their communications through India's civil aviation regulator, the DGCA, another bastion of speedy operations.

Quite obviously the airline has no comment.

But your comments are always welcome.

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Japan Airlines revises its flights and fleet plans for financial year 2013~14

Japan Airlines Group (JAL) today announced revisions made to its flight frequency and fleet plans for the remaining of fiscal year 2013(ending March 31, 2014).

In regards to the airline's domestic network, flight frequencies on select routes will be adjusted to better meet demand as well as the changes in customer travel patterns including seasonal travel patterns in order to further maximize revenue. JAL will also strive to further improve customer convenience by expanding its domestic network.

In regards to the airline's international network, new Boeing 787-8 aircraft will be deployed onto flights between Tokyo (Narita) and Sydney as well as between Tokyo (Narita) and Bangkok to improve cost efficiency as well as to provide customers with updated products and services. In addition, the fully revamped Boeing 777-300ERs (JAL SKY SUITE 777) including the JAL SKY SUITE (named "Best Business Class Airline Seat" at SKYTRAX's 2013 World Airline Awards) will be introduced between Tokyo (Narita) and Los Angeles from November 2013 as well as between Tokyo (Narita) and Chicago from January 2014.

JAL will introduce completely revamped Boeing 767-300ERs (JAL SKY SUITE 767) between Tokyo (Narita) and Vancouver from December 2013 as well as between Tokyo (Narita) and Kuala Lumpur from January 2014.

*The following schedules are subject to government approval.

Domestic Network

Flight Frequency Changes

Route	Details	Date Effective
Haneda = Osaka (Itami)	Increase from 15 to 16 daily round-trip flights	Oct. 27, 2013 ~ Mar. 29, 2014
Haneda = Sapporo	Increase from 16 to 17 daily round-trip flights	Oct. 27, 2013 ~ Mar. 29, 2014
Haneda = Izumo	Increase from 5 to 6 daily round-trip flights	Oct. 27, 2013 ~ Mar. 29, 2014
Fukuoka = Matsuyama	Increase from 7 to 8 daily round-trip flights	Jan. 7, 2014 ~
Okinawa (Naha) = Ishigaki	Increase from 9 to 10 daily round-trip flights	Sep. 1, 2013 ~ Jan. 6, 2014 Feb. 3, 2014 ~ Mar. 29, 2014
Okinawa (Naha) = Okayama	Increase from 1 to 2 daily round-trip flights	Oct. 1, 2013 ~ Mar. 29, 2014(*)
Osaka (Itami) = Fukuoka	Decrease from 5 to 4 daily round-trip flights	Oct. 27, 2013 ~
Sapporo = Hanamaki	Decrease from 4 to 3 daily round-trip flights	Oct. 27, 2013 ~ Mar. 29, 2014
Kagoshima = Matsuyama	Decrease from 2 to 1 daily round-trip flights	Jan. 7, 2014 ~

(*) Flight frequency will be back to 1 daily round-trip flight during the following period:

Oct. 15,20,21,27,28,30; Nov. 8~10,26,28; Dec. 1,3,5,7,8,10 ~12; Jan. 17~25,27~31; Feb. 1,2,4

International Network

Boeing 787-8 will be introduced onto the following routes

Boeing 787-8 configured with the JAL SHELL FLAT NEO in Business Class will be introduced between Tokyo (Narita) and Sydney as well as between Tokyo (Narita) and Bangkok.

Route	Aircraft Type	Date Effective	Remarks
Narita = Sydney	787-8	Dec. 1, 2013 ~	JL771/JL772(JL772 from Dec. 2, 2013)
Narita = Bangkok		Dec. 2, 2013 ~	JL707/JL718, 4 among 7 weekly round-trip flights (JL718 from Dec.3, 2013)

*The type of aircraft might be changed due to the delivery schedule of Boeing 787-8.

Other aircraft type changes

JAL also aims to further improve the quality of its products and services offered on other routes, on all 3 daily round-trip flights operated between Tokyo (Haneda/Narita) and Bangkok, an improved JAL Business Class will be offered including the JAL SHELL FLAT SEAT installed on Boeing 777-200ERs, and JAL SHELL FLAT NEO installed on Boeing 787-8s.

Route	Aircraft Type/Date Effective	In-flight Service	Remarks
Haneda = Bangkok	From 767-300ER to 777-200ER /Dec. 1, 2013 ~	Business Class: JAL SHELL FLAT SEAT	JL33/JL34*1
Narita = Bangkok*2	From 767-300ER to777-200ER,787-8*3 /Dec. 1, 2013~	Business Class: JAL SHELL FLAT SEAT(777-200ER) JAL SHELL FLAT NEO(787-8)	From Narita to Bangkok: JL717/Daily/777-200ER JL707/Mo,Tu,Th,Sa/787-8 JL707/We,Fr,Su/777-200ER From Bangkok to Narita: JL718/Mo,Th,Sa/777-200ER JL718/Tu,We,Fr,Su/787-8 JL708/Daily/777-200ER

*1 Premium Economy service will be provided on JL33/JL34 from Dec. 1, 2013.

*2 Among 14 weekly round-trip flights, 10 round-trip flights will be operated with Boeing 777-200ER, 4 round-trip flights will be operated with Boeing 787-8. Premium Economy service will be provided on flights with Boeing 777-200ER.

*3 The type of aircraft might be changed due to the delivery schedule of Boeing 787-8.

Flight frequency changes

Flight frequency will temporarily decrease in response to the passenger demand

Route	Details	Date Effective	Remarks
Narita = Beijing	Decrease from 14 to 7 weekly round-trip flights	Nov. 25 ~ Dec. 8, 2013	JL863/JL864 decreased

Improving the quality of products and services on Europe, North America and Southern Asia routes

JAL is now gradually introducing fully revamped cabin which are both spacious and functional on its Boeing 777-300ERs (JAL SKY SUITE 777) on Europe and North America routes. Additionally, the airline will introduce fully revamped Boeing 767-300ERs (JAL SKY SUITE 767) on middle and long-haul routes.  

                       

1.       Expansion of
JAL SKY SUITE 777                         

JAL SKY SUITE 777 is now available daily between Tokyo (Narita) and New York, London as well as Paris. Moreover, the new configuration will be introduced on routes between Tokyo (Narita) and Los Angeles as well as between Tokyo (Narita) and Chicago.

Route	Aircraft Type	In-flight Service	Date Effective	Remarks
Narita = Los Angeles	777-300ER	JAL SKY SUITE 777 (*1) First Class: NEW JAL SUITE Business Class: JAL SKY SUITE Premium Economy: JAL SKY PREMIUM Economy: JAL SKY WIDER	Nov. 2013 ~	(*2)
Narita = Chicago			Jan. 2014 ~

(*1) For more details on JAL SKY SUITE 777, please visit http://www.jal.co.jp/en/newsky/ss7/

(*2) The actual operating date will be introduced on JAL homepage when it has been decided. 

2.       Introduction of JAL SKY SUITE 767                       

JAL SKY WIDER, which is now being installed onto all Boeing 777-300ERs will also be installed on Boeing 767-300ERs. Highlights of the JAL Economy Class seat include increased pitch and a slim style seatback design resulting in approximately 10 cm (Max.) more legroom than the present seat pitch. In JAL Business Class, a new 180-degree fully reclining JAL SKY SUITE II seat will be installed, which was designed specifically for this aircraft type. In addition, each seat in the 1-2-1 configuration provides unobstructed aisle access for an undisturbed flight allowing maximum personal enjoyment and a soothing rest.

Route	Aircraft Type	In-flight Service	Date Effective	Remarks
Narita = Vancouver	767-300ER	JAL SKY SUITE 767 (*1) Business Class: JAL SKY SUITE II Economy: JAL SKY WIDER	Dec. 2013 ~	(*2)
Narita = Kuala Lumpur			Jan. 2014 ~

(*1)  For more details on JAL SKY SUITE 767, please visit http://www.jal.co.jp/en/newsky/ss6/

(*2)  The actual operating date will be introduced on JAL homepage when it has been decided.

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As 787 Dreamliners return, passengers face economy class discomfort

As its much vaunted state of the art jetliner, the 787 Dreamliner returns to the skies, US airframer Boeing faces a dilemma. On the one hand Boeing has incorporated many improvements in the composite fuselage aircraft, which was meant to improve passenger comfort.

These include

• Windows that are about 30% bigger, allowing more natural light.
• Windows also feature an electronic dimming system
• Cabin pressure being maintained at a lower altitude of 6,000ft MSL rather than the traditional 8,000ft, thus reducing passenger fatigue.
• High cabin humidity reducing passenger dehydration
• The air-conditioning system is fed with air from scoops rather than engines, thus much cleaner
• The computer controlled LED lighting system that simulates the rise and ebb of natural light through the day, thus helping passengers better adjust to time zones.
• High ceilings, bigger over-head bins, and the cabin derived from the Boeing Sky Interior which gives passengers a bigger sense of space
• External to the cabin, the aircraft has an anti-turbulence system that makes for a smoother flight and much quieter engines.

Yet, despite all these improvements, with the exception of the two Japanese airlines All Nippon and Japan Airlines, all the other 787 operators have opted for the ultra-tight nine abreast 3-3-3 configuration in economy class that leaves the seats around a bone crushing 17" width. Fine for a short 737 flight, but extremely uncomfortable for the longer eight to twelve hour flights envisaged in the Dreamliner.

Even British Airways which recently revealed its 787 cabin layout has chosen the narrow 3-3-3 configuration for its World Traveller (economy) class.

One has to wait and see what configuration will "premium" carriers like Singapore Airlines choose.

So unless you are a zero sized petite Bollywood, Hollywood model, you might be well advised to leave the Dreamliner in your dreams. On the flip side, since most airlines have chosen not to have a first class in their 787s, if you have the big bucks or frequent flier miles to afford the Business Class, then the Dreamliner will truly live up to its name in its pampering.

Talking about frequent flier miles, I have just returned from one trip covering the US and Europe and had a chance to experience the new business class aboard Lufthansa's 747-8i's and the BusinessFirst "Pods" aboard Air Canada's 777s and 767s. They were both good experiences and I request you to please await my trip reports.

Unfortunately, I am going back to the US. Will be in the air when this publishes. While I am a charter member of Masochists-R-Us, but, after a long long time, I am flying Singapore Airlines, in their 777 economy class, considered the best in the world. Stay tuned for that trip report too.

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Japan Airines' plans for re-induction of the 787 Dreamliner and fleet re-deployment globally

JAL 787 at New Delhi prior to grounding

The Japan Airlines (JAL) Group has announced its plans for flights and a phased re-introduction of the Boeing 787 Dreamliner in to service around June 1, 2013.

The airline has set up a 787 dedicated micro-site on its website to explain the 787 fixes.

A new daily 787 non-stop service between Tokyo (Narita) and Helsinki will be launched from July 1, 2013, which was postponed in February 2013.

JL413 departs Narita 10:30 arrives Helsinki 14:55
JL414 departs Helsinki 17:25 arrives Narita 09:05

JAL will restart its 787 daily service between Tokyo (Narita) and Boston and San Diego which were suspended when the Dreamliner was grounded. Similarly the JAL 787 will return to New Delhi too.

JAL 787 re-deployment on existing routes

Larger aircraft, like the Boeing 777-200ER instead of the Boeing 767 will be deployed on Japan and Bangkok and Honolulu routes in order to meet a robust passenger demand and further maximize revenue.

The JAL Sky Suite 777 on the airline's Boeing 777-300ERs has been introduced on European and North American routes, in addition, cabin upgrades and being carried out on aircraft on the Honolulu and Bangkok sectors.

The airline will also introduce in-flight wireless internet, JAL SKY Wi-Fi, progressively on its Frankfurt, London, and Paris routes.

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Japan Airlines and Jetstar Japan start codeshare and mileage tie-up

by Devesh Agarwal

Japan Airlines (JAL) will start code-share and mileage program partnership with Jetstar Japan (airline flight code: GK) - a joint-investment with the Qantas Group, Mitsubishi Corporation and Century Tokyo Leasing Corporation.

JAL, which started code-sharing with Jetstar (the Australian LCC) in 2007, on routes between Japan and Australia, will now be codesharing with Jetstar Japan on all its domestic flights for customers connecting to and from JAL's international services at Tokyo (Narita) and Osaka (Kansai) and Nagoya (Chube). JAL will not be selling segments on flights operated by Jetstar Japan that are without connections to JAL's international services.

Customers will be able to create a single itinerary with international and domestic flights with the "JL" code, operated respectively by JAL and Jetstar Japan. This provides a network with a wider choice of flights and timings, as well as faster transfers for customers.

Reservations, sales and JAL mileage redemption of flights operated by Jetstar Japan will begin from February 27, 2013, for flights commencing from March 6, 2013.

JAL Mileage Bank (JMB) members can utilise their accrued mileage to redeem tickets on Jetstar Japan flights. Jetstar Japan will be the 17th airline that JAL has similar arrangements. Other airlines with which JAL has mileage tie-ups are all the oneworld alliance members and their subsidiaries, Air Berlin, American Airlines, British Airways, Cathay Pacific, Dragonair, Finnair, Iberia, LAN, Malaysia Airlines, Qantas Airways, Royal Jordanian, S7, and Air France, Emirates, China Eastern, Hokkaido Air Commuter, Bangkok Airways beyond the alliance.

For more details on eligible Jetstar Japan routes and required mileage for redemption, visit the dedicated page on JAL's website.

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Time for government to stop procrastinating on Air India: CAPA

by Devesh Agarwal

The Centre for Asia Pacific Aviation (CAPA) has released a report on national carrier Air India titled 'Air India: the time has come to stop procrastinating and act. The final scene is near'.

The content and conclusions of the report are in line with our analysis. If anything, the CAPA report is mild displaying the diplomatic wording which is the hallmark of the politically charged arena that is Indian aviation.

The report warns, that despite favourable market conditions with the exit of Kingfisher Airlines and the serious and committed approach by the management of Air India, new marketing initiatives and measures adopted to rationalise its network, ‘Decisive action on Air India’s future assumes urgency in light of foreign airline investment’.

According to the report, only 12 of the 189 routes that Air India operates meets total costs. A further 82 cover their cash costs (fuel, food and salaries) but not their total costs, and 95 routes, or just over half, do not even meet their cash costs. International routes account for 80%~90% of losses.

The report goes on to say that Air India may report a small operating profit for the current financial year, but the net results will continue show significant losses.

“Despite these improvements, deep structural issues remain. As a result, in the five years beginning 2007-08, Air India accumulated losses of close to USD 5.25 billion, a figure which it is estimated will increase by a further USD 950 million or more by the end of FY13 (2012-13),”

As the civil aviation minister Mr. Ajit Singh continues to press Kingfisher Airlines and Paramount Airways to repay their financial obligations, he continues to overlook Air India’s bank loans and aircraft-related debt in excess of $9 billion (Rs. 48,600 Crore). Another $1 billion (Rs. 5,400 Crore) in additional vendor-related liabilities like to fuel companies, airports, etc., takes Air India's debt to approximately twice that of all other Indian carriers combined, and this includes the financially imploded Kingfisher Airlines.

The government's weak approach is highlighted

The easiest path for India's leaders to take is to avoid facing the problem and to keep applying a hundred million dollars of taxpayers money each month to apply bandaids to the ailing airline.

and a lack of decisive, well supported (by the government) leadership at Air India, ensures extremely poor fleet utilisation, with only around 100 operational aircraft out of a total registered fleet of 127 aircraft (including Air India Express), while the dismal productivity of Air India’s bloated workforce is legendary.

The government has provided a humongous Rs. 30,000 Crore (approx $ 6 billion) tax-payer funded bailout, but the report goes on to rightly the criticise the implementation.

However rather than infusing capital on a one-time basis, it is drip-fed in over an uncertain schedule. When each small tranche is received it is largely absorbed by overdue vendor and salary payments rather than being utilised to implement turnaround initiatives. As a result the recapitalisation efforts are not providing the strategic stability required.

The report identifies the need for transformational thinking and leadership required using the case studies of Malaysia Airlines, Garuda Indonesia, and the radical bankruptcy approach of Japan Airlines (read our article on advice from Japan Airlines'Chairman for Air India), but also highlights that the government will not do anything, preferring to nurse Air India just enough to keep it in its constantly critical condition. As we at Bangalore Aviation say, Air India is not an airline, its the NetJets of the Government of India.

The report warns, that as private airlines continue to be the beneficiary of foreign investment (for example the Jet-Etihad deal), Air India will continue to flounder and magnify its international losses, and with its management having to deal with the constant and excessive intervention by the Ministry of Civil Aviation and other ministries in the carrier’s activities which leaves little time or space to pursue strategic activities.

The report concludes with a warning that a procrastinating government is only going to exaggerate the situation which will continue to drive distortions in India's civil aviation policy and its marketplace, for which it is we tax-payers who are going to bear the price.

Read the report here.

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"Start from scratch", Japan Airlines' Chairman's advice for Air India

"Very important for Air India to start from scratch, completely change the way you think"

is the advice offered for India's national carrier by Masaru Onishi, Chairman of Japan Airlines (JAL). Mr. Onishi who spoke to Bangalore Aviation on January 31 on the sidelines of the oneworld entry ceremony of Malaysia Airlines.

Mr. Onishi knows the subject of revival; he led JAL's spectacular recovery from bankruptcy over the last three years. JAL practices and reputation, before its spectacular financial crash, eerily mirror those of Air India. An airline run more for prestige than for profit. Operating uneconomical routes, with ageing gas-guzzling jumbo jets, most of which flew half empty. Its staff, known less for service and more for arrogance and sloth.

Mr. Masaru Onishi

The bankruptcy of Japan Airlines, Asia's largest airline by revenue, at the time, and its resurgence two years later, is a case study in itself. (Read The Economist report.)

In the 2009 global slowdown, Japan Airlines (JAL), like Air India, suffered massive losses, ultimately declaring bankruptcy in January 2010, and having its shares de-listed from the Tokyo Stock Exchange in February 2010. Prompted by the Japanese Government, who wanted to ensure continued competition in the market, the Enterprise Turnaround Initiative Corp (ETIC), a special purpose vehicle, largely created with the JAL rescue in mind, and funded by the government and Japan’s big banks, injected massive ¥350 billion (approx $3.76 billion or Rs. 20277.7 Crore) for a 96.5% stake in Japan Airlines. Kazuo Inamori, founder of Kyocera and KDDI, was brought in as CEO, and Masaru Onishi, President of Japan Air Commuter became JAL's President. Subsequently, Inamori became Chairman Emeritus and Onishi was promoted to Chairman.

Japan Airlines Boeing 777-300ER JA732J takes off from
London Heathrow airport. Picture by Devesh Agarwal.

In return for state and bank aid, JAL went on a ruthless cost-cutting spree. It slashed its bloated workforce from about 47,000 to 31,000, retired most of its thirsty jumbo jets, reducing fleet size from 275 aircraft to 215, and mercilessly cut non-profitable routes. It reduced its Cost per Available Seat Kilometre (CASK) to ¥11.4 (approx $0.12 or Rs. 6.59) from ¥13.8, before the bankruptcy. In comparison, chief competitor All Nippon Airways' (ANA) CASK is about ¥12.9, as per a Reuters report. In addition to cost cutting, the airline went on a massive improvement spree, sprucing up aircraft and services, to target and attract passengers, especially the premium class ones.

Consequently, JAL also reported a $2.5 billion operating profit in 2012, at a margin of 17% in Q1 of 2012, the second highest in the global airline industry. In September 2012, JAL came out with a ¥1 Trillion ($8.5 billion or Rs. 57,833 Crore) initial public offering, the second largest in the world behind the $16 billion IPO of social networking giant Facebook, giving the national coffers of Japan a return of almost 100% (¥650 billion) on its investment (¥350 billion) in just two years. At the same time, JAL had scrubbed clean, the over $25 billion in debts on its books.

With his record of reviving JAL, we felt Mr. Onishi could offer unique insight to national carrier Air India, though we were no too confident, given the Japanese culture of polite soft-spokenness. With a surprising, one might say, jaw dropping, brutal frankness, Onishi-san went on to list a few points, which reminds one, why and how he led the revival of JAL.

• Start TOTALLY FRESH.
• COMPLETELY CHANGE the way of thinking.
• FORGET the past. It is gone.
• Re-examine from the HEART what you CAN DO, PROFITABLY.
• Do not CONTINUE LOSS-MAKING ACTIVITIES, just because of history.
• CHANGE STARTS FROM THE TOP. Leadership must demonstrate change before asking for it, from employees.
• Like JAL, make repeated presentations to government. CONVINCE them not to interfere in daily operations.
• If possible become a pure PRIVATE COMPANY. Immediately start thinking like one.
• Each employee must empower the company to CONTRIBUTE TO THE NATION, instead of taking resources from it.
• Company must WANT to contribute to society and the nation as a GOOD CORPORATE CITIZEN.

Profound and inspiring words; when examined carefully, should be used not just for India's national carrier Air India, but any troubled company anywhere in the world.

What are your thoughts? Share them via a comment.

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Japan Airlines wants to start Tokyo Bangalore service, but not in the near future.

Japan Airlines (JAL) wants to start a Bangalore Tokyo service, but does not have any plans to do so in the near future, Masaru Onishi, Chairman of the airline, told Bangalore Aviation on the sidelines of the Oneworld event to mark the entry of Malaysia Airlines in to the alliance.

Onishi went on to say, with the growing investment of Japanese companies in India, particularly in the Delhi and Bangalore geographies, India is definitely on the radar screen of the airline, but the lack of high enough demand for India Japan O and D (origin and destination) traffic is making it difficult for airline to firm-up its plans for expanding services to India.

The airline operates a daily flight between New Delhi and Tokyo. The other major Japanese carrier, All Nippon Airways, also operates a daily services between Tokyo and New Delhi and Mumbai.

Onishi went on to detail JAL's strategy. The airline is facing shrinking domestic markets. Short haul international flights to Korea and China are stable but are moving to the Low Cost Carrier segment like AirAsia Japan, and to Chinese airlines. Medium and long haul routes are where JAL wants to focus and India factors in to these plans.

We we asked about JAL tapping in to the large India to US West Coast market, Onishi explained that JAL already had very high passenger load factors on its trans-Pacific flights, that too from high yield markets like Japan, which makes the airline uncompetitive in low yield markets like India.

Despite this the Chairman is positive on the growth of Japan Airlines' services to India.

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United States NTSB identifies origin of Japan Airlines' Boeing 787 battery fire - Update 1

by Devesh Agarwal

Updated Feb 8, 2013, 0100 GMT, 0630 IST

At a news conference today, NTSB Chairman Deborah A.P. Hersman identified the origin of the Jan. 7 battery fire that occurred on a Japan Airlines 787 parked at Boston Logan Airport, and said that a focus of the investigation will be on the design and certification requirements of the battery system.

Ms. Hersman's presentation and the video of her briefing the media is at the end of this story.

Hersman said

“U.S. airlines carry about two million people through the skies safely every day, which has been achieved in large part through design redundancy and layers of defense,” “Our task now is to see if enough – and appropriate – layers of defense and adequate checks were built into the design, certification and manufacturing of this battery.”

After an exhaustive examination of the JAL lithium-ion battery, which was comprised of eight individual cells, investigators determined that the majority of evidence from the flight data recorder and both thermal and mechanical damage pointed to an initiating event in a single cell. That cell showed multiple signs of short circuiting, leading to a thermal runaway condition, which then cascaded to other cells. Charred battery components indicated that the temperature inside the battery case exceeded 500 degrees Fahrenheit.

As investigators work to find the cause of the initiating short circuit, they ruled out both mechanical impact damage to the battery and external short circuiting. It was determined that signs of deformation and electrical arcing on the battery case occurred as a result of the battery malfunction and were not related to its cause.

Chairman Hersman said that potential causes of the initiating short circuit currently being evaluated include battery charging, the design and construction of the battery, and the possibility of defects introduced during the manufacturing process.

During the 787 certification process, Boeing studied possible failures that could occur within the battery. Those assessments included the likelihood of particular types of failures occurring, as well as the effects they could have on the battery. In tests to validate these assessments, Boeing found no evidence of cell-to-cell propagation or fire, both of which occurred in the JAL event.

The NTSB learned that as part of the risk assessment Boeing conducted during the certification process, it determined that the likelihood of a smoke emission event from a 787 battery would occur less than once in every 10 million flight hours. Noting that there have been two critical battery events on the 787 fleet with fewer than 100,000 flight hours, Hersman said that “the failure rate was higher than predicted as part of the certification process and the possibility that a short circuit in a single cell could propagate to adjacent cells and result in smoke and fire must be reconsidered.”

As the investigation continues, which will include testing on some of the batteries that had been replaced after being in service in the 787 fleet, the NTSB will continue to share its findings in real time with the FAA, Boeing, the Japan Transport Safety Board, and the French investigative agency, the Bureau d'Enquêtes et d'Analyses (BEA).

“The decision to return the fleet to flight will be made by the FAA, which underscores the importance of cooperation and coordination between our agencies,” Hersman said.

She also announced that the NTSB would release an interim report of factual findings within 30 days.

NTSB Presentation. Download it here.


Video of briefing


FAA’s Special Conditions for the B-787 battery system. Download it here.


Airframer Boeing issued this statement

Boeing welcomes the progress reported by the U.S. National Transportation Safety Board (NTSB) in the 787 investigation, including that the NTSB has identified the origin of the event as having been within the battery. The findings discussed today demonstrated a narrowing of the focus of the investigation to short circuiting observed in the battery, while providing the public with a better understanding of the nature of the investigation.

The company remains committed to working with the NTSB, the U.S. Federal Aviation Administration (FAA) and our customers to maintain the high level of safety the traveling public expects and that the air transport system has delivered. We continue to provide support to the investigative groups as they work to further understand these events and as we work to prevent such incidents in the future. The safety of passengers and crew members who fly aboard Boeing airplanes is our highest priority.

The 787 was certified following a rigorous Boeing test program and an extensive certification program conducted by the FAA. We provided testing and analysis in support of the requirements of the FAA special conditions associated with the use of lithium ion batteries. We are working collaboratively to address questions about our testing and compliance with certification standards, and we will not hesitate to make changes that lead to improved testing processes and products.

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Japan Airlines faces much smaller impact of Boeing 787 grounding

by Devesh Agarwal

The impact of the month old grounding of their Boeing 787 Dreamliners on Japan Airlines (JAL) appears to much smaller when compared to fellow Japanese carrier All Nippon Airways (ANA). "We operated only six Dreamliners out of a fleet of 200 aircraft, so the total impact of the Dreamliner grounding on us is very small" JAL CEO Masaru Onishi told Bangalore Aviation on the sidelines of the Oneworld event to mark the entry of Malaysia Airlines in to the alliance, on January 31.

Onishi-san explained that JAL operated six Dreamliners to Boston, San Diego, Singapore and Moscow, keeping one aircraft spare, a much smaller number when compared to the 24 Dreamliners in the fleet of fellow Japanese carrier ANA.

Keeping in mind his airline's focus on passenger convenience, he went on to say, that JAL had minimised disruptions by deploying Boeing 777s on the higher demand routes serviced by the 787, and 767s on the lower demand routes. JAL had also transferred some of its passengers on to fellow oneworld member American Airlines. While JAL did not transfer any passenger on to ANA, they did receive transferred passengers of ANA.

One route that was affected was Tokyo Narita - San Diego, which was specifically planned for 787 operations only. For JAL to operate the flight using 777s, the airline had to take specific certifications which take about three weeks. The airline has already commenced the certification process, but the San Diego flight is suspended till JAL completes the formalities and obtains the certification. [Editor's note: This morning Japan Airlines announced that it was indefinitely delaying the launch of its Narita Helsinki route, scheduled to commence on February 25.]

On operating costs, Onishi san conceded that airline was taking a hit. "With [Boeing] 777s we achieve about 60% passenger load factor compared to 80%+ in the 787s."

Onishi-san also appeared to be resigned to the fact, that the battery problem, which has resulted in the grounding of the global 787 fleet, is not going to be resolved any time soon. "We have had discussions with Boeing and they are doing their best to fix it [the problem], and we hope they do it within two months, but I cannot say for sure".

When asked what will be Japan Airlines' stand on compensation or their order book especially if the fix took longer than the anticipated two months, Onishi san refused to speculate, saying "Let us not focus on such issues right now. More important is the fix."

Onishi-san also indicated that JAL is committed to its 787 orders.

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US NTSB investigation updates on Japan Airlines Boeing 787 fire at Boston

The National Transportation Safety Board released the fourth update on its on-going investigation into the January 7th fire aboard a Japan Airlines (JAL) Boeing 787, registration JA829J, at Logan International Airport in Boston, USA. The fire occurred after the airplane had landed and no passengers or crew were on-board.

The burnt APU battery unit

The agency has still not found anything untoward and is unable to determine a cause for the auxiliary power unit (APU) battery fire.

In Arizona, investigators have completed testing of the APU start power unit at Securaplane in Tucson and the APU controller at UTC Aerospace Systems in Phoenix. Both units operated normally with no significant findings.

On the left is a photo of the burned auxiliary power unit battery from the JAL Boeing 787. The dimensions of the battery are 19x13.2x10.2 inches and it weighs approximately 63 pounds when new.

JA829J was delivered to JAL on December 20, 2012. At the time of the battery fire, the aircraft had logged 169 flight hours with 22 cycles. The auxiliary power unit battery was manufactured by GS Yuasa in September 2012.

NTSB investigators have continued disassembling the internal components of the APU battery in its Materials Laboratory in Washington, and disassembly of the last of eight cells has begun. Examinations of the cell elements with a scanning-electron microscope and energy-dispersive spectroscopy are ongoing.

A cursory comparative exam has been conducted on the undamaged main battery. No obvious anomalies were found. More detailed examination will be conducted as the main battery undergoes a thorough tear down and test sequence series of non-destructive examinations.

NTSB Investigator Mike Bauer inside the Boeing 787 under investigation at Boston's Logan Airport

In addition to the activities at the NTSB lab, members of the investigative team continue working in Seattle, and Japan.

Two additional NTSB investigators were sent to Seattle to take part in FAA’s comprehensive review. One of the investigators will focus on testing efforts associated with Boeing's root cause corrective action efforts, which FAA is helping to lead. The other will take part in the FAA's ongoing review of the battery and battery system special conditions compliance documentation.


In Japan, the NTSB-led team completed component examination of the JAL APU battery monitoring unit at Kanto Aircraft Instrument Company, Ltd., in Fujisawa, Kanagawa, Japan. The team cleaned and examined both battery monitoring unit circuit boards, which were housed in the APU battery case. The circuit boards were damaged, which limited the information that could be obtained from tests, however the team found no significant discoveries.

Additional information on the NTSB’s investigation of the Japan Airlines B-787 battery fire in Boston can be found at the NTSB incident website.

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News Digest - Press Releases - 2nd half January 2013

Japan Airlines releases nine month traffic data ending December 2012

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MIAL awards contract for duty free at New T2 at CSIA

Duty free shops awarded to a consortium led by Aer Rianta International cpt.

Fashion, Luxury and Lifestyle awarded to Nuance Group India Pvt Ltd

Mumbai, January 24, 2013 – Mumbai International Airport Private Limited (MIAL), managed by GVK-led consortium today awarded the duty free retail contract for the upcoming new Terminal 2 (T2) at Chhatrapati Shivaji International Airport (CSIA). The contract for the duty-free shops has been awarded to the consortium led by Aer Rianta International cpt., spread over an area of 50,850 sq ft. The Nuance Group (India) Pvt. Ltd. has been awarded the contract for Fashion, Luxury and Lifestyle Duty Free concession that includes luxury and premium fashion apparel and accessories, jewellery, watches, and luxury concepts spread over an area of approximately 12,690 sq ft.

The consortium led by Aer Rianta International cpt will run the core duty free operations (including categories such as tobacco, liquor, perfumes, confectionery) and Electronics (on arrivals), Nuance Group (India) Pvt Ltd will be responsible for designing and building the shopping environment, sourcing a wide range of international luxury brands and developing a strong promotional strategy for duty free shopping at T2 at CSIA.

Speaking on the occasion, GV Sanjay Reddy, Managing Director, MIAL said, “At a time when CSIA is undergoing a major transformation, we decided to associate with duty free partners that showed innovation in all areas of the business and a commitment to provide superior choice to passengers. Both the partners selected are experienced operators who currently operate duty free concessions at several world-class airports and are best placed to understand the T2 consumers. Their offer combined creativity along with dynamic and engaging concepts and a strong operational strategy to maximise opportunities for CSIA and passenger experience at T2”

Announcing the award of the contract, Rajeev Jain, CEO, MIAL said: “Duty free shopping is a significant component of passenger experience at any world-class airport. We would like to provide passengers at CSIA with a truly world-class shopping experience, across brands, product variety and price points. This is also in line with our stated endeavor to take CSIA to international standards”

Both the selected parties will operate the concession for their respective categories for the period until March 31, 2024. The key criteria that were considered while selecting these parties included amongst others, a promise to get the most comprehensive range of brands and products available, operators who understand Indian consumers via their existing Indian operations and someone with a great sense of place in their design and customer centric approach.

With a vision to provide passengers with unique and bespoke concepts, products and services to deliver a premium and memorable experience at T2 , the commercial space includes amongst others 6000 sq. m. of F&B and 465 advertising sites (both indoor and outdoor) along with duty free and luxury, specialty retail and other services.

The new integrated terminal 2 currently being built is the perfect expression of Mumbai’s achievements, its ambition and its imagination. This iconic terminal will serve 40 million passengers each year, creating an inspiring experience and a welcoming gateway to Mumbai and India. With its meticulous planning and state-of-the-art technology, the terminal offers passengers a seamless journey that is punctuated by a series of wonderful experiences. Moreover its overall design will give passengers a distinct ‘Sense of Place’ and a clear awareness that they are in Mumbai

About MIAL

Mumbai International Airport Pvt. Ltd. (MIAL) is a joint venture between the GVK led consortium. MIAL was awarded the mandate of modernizing, upgrading and expanding Chhatrapati Shivaji International Airport (CSIA) in May 2006. CSIA catered to 30.75 million passengers and 657469 tonnes of cargo between April 2011 – March 2012. MIAL’s vision is to transform CSIA into one of the world’s best airports that consistently delights customers and to be the pride of Mumbai

About GVK

GVK is a leading Indian conglomerate with presence across energy, resources, airports, transportation, hospitality and life sciences sectors. GVK set up India’s first independent power plant and has around 6000 MW projects under generation and development. It is the first company in India to develop six-lane road project under PPP model and has around 3000 lane km expressway projects under operations and development. As one of India’s largest private sector airport operators, GVK handles 44 mppa through India’s first brownfield airport under PPP model - Chhatrapati Shivaji International Airport, Mumbai and Bengaluru International Airport, Bangalore and will develop two airports in Indonesia. Having already invested over USD 3.3 billion, GVK has projects worth over another USD 6.6 billion in the pipeline, in India. It has acquired Australian Coal Mines in Queensland with 8 bt reserves for USD 1.26 billion and envisages an investment of USD 10 billion to for setting up mines, 500 km rail project and 60 mtpa port project which will form one of the world’s largest integrated coal mining operations.

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NTSB CHAIRMAN SAYS ‘WE HAVE NOT RULED ANYTHING OUT’ IN INVESTIGATION OF BOEING 787 BATTERY FIRE IN BOSTON

January 24, 2013

WASHINGTON – In a press conference today, National Transportation Safety Board Chairman Deborah A.P. Hersman released preliminary findings from the NTSB’s ongoing investigation into the Jan. 7, 2013, Boeing 787 battery fire in Boston. “We have not ruled anything out as a potential factor in the battery fire; there are still many questions to be answered,” Hersman said.

Noting that there was a B-787 battery incident in Japan on Jan. 16, 2013, which is being investigated by the Japan Transport Safety Board, Hersman said, “One of these events alone is serious; two of them in close proximity, especially in an airplane model with only about 100,000 flight hours, underscores the importance of getting to the root cause of these incidents.”

The investigation revealed that the battery in the B-787 fire in Boston showed signs of short circuiting, and had indications of thermal runaway, a situation in which a significant temperature increase can initiate a destructive chain reaction.

Chairman Hersman also expressed concerns about the adequacy of the systems to prevent such a fire from occurring. “The investigation will include an evaluation of how a fault that resulted in a battery fire could have defeated the safeguards in place to guard against that,” said Hersman. “As we learn more in this investigation, we will make recommendations for needed improvements to prevent a recurrence.”

Investigators developed the following timeline of the events on Jan. 7, which was released at today’s briefing:

10:06 am EST – Aircraft arrived at gate in Boston from Narita, Japan
10:32 am – Cleaning and maintenance crew noticed smoke in cabin
10:35 am – Mechanic noted flames coming from APU battery in aft electronics bay
10:37 am – Airport Rescue and Fire Fighting notified
10:40 am – Fire and rescue personnel arrive on scene
12:19 pm – Fire and rescue personnel report event was “controlled”

The batteries were manufactured by GS Yuasa for the Thales electrical installation and are unique to the Boeing 787. The same battery model is used for the main airplane battery and for the battery that is used to start the auxiliary power unit, which is the one that caught fire in Boston.

Radiographic examinations of the incident battery and an exemplar battery were conducted at an independent test facility. The digital radiographs, or computed tomography (CT) scans, generated from these examinations allowed NTSB investigators to document the internal condition of the battery prior to disassembling it.

Ongoing lab work includes an examination of the battery elements with a scanning-electron microscope and energy-dispersive spectroscopy to analyze the elemental constituents of the electrodes to identify contaminants or defects.
NTSB INVESTIGATIVE TEAMS

In addition to the activities at the NTSB lab in Washington, members of the investigative team have been conducting work in Arizona, Seattle and Japan. Their activities are detailed below.

ARIZONA
- The acceptance test procedure of the APU battery charging unit was conducted at Securaplane in Tucson, Ariz., on Jan. 21.
- The battery charging unit passed all significant tests and no anomalies were detected.
- Members of the airworthiness group examined the APU start power unit at Securaplane in Tucson. The same team traveled to Phoenix to conduct an examination of the APU controller at UTC Aerospace Systems.

SEATTLE
- NTSB investigators are working with Boeing teams as part of root cause analysis activities related to the design and manufacturing of the electrical battery system.
- The two JAL B-787 general purpose module units, which record airplane maintenance data are being downloaded at Boeing to obtain information that was recorded after the airplane’s electrical power was interrupted.

JAPAN
- The NTSB-led team conducted component examination of the JAL B-787 APU battery monitoring unit at Kanto Aircraft Instrument Company, Ltd., in Fujisawa, Kanagawa, Japan.
- The team cleaned and examined both battery monitoring unit circuit boards, which were housed in the APU battery case. The circuit boards were damaged, which limited the information that could be obtained from tests.

Additional information on the Japan Airlines B-787 battery fire incident in Boston, including materials from the presentation at today’s briefing, can be found at http://go.usa.gov/4K4J.

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Boeing Statement on U.S. National Transportation Safety Board 787 Investigation Update

SEATTLE, Jan. 24, 2013 /PRNewswire/ -- Boeing (NYSE: BA) welcomes the progress being made in the 787 investigation discussed today by the U.S. National Transportation Safety Board (NTSB) in Washington, D.C. The regulatory and investigative agencies in the U.S. and Japan have dedicated substantial resources to these investigations, and we appreciate their effort and leadership.

Boeing continues to assist the NTSB and the other government agencies in the U.S. and Japan responsible for investigating two recent 787 incidents. The company has formed teams consisting of hundreds of engineering and technical experts who are working around the clock with the sole focus of resolving the issue and returning the 787 fleet to flight status. We are working this issue tirelessly in cooperation with our customers and the appropriate regulatory and investigative authorities. The safety of passengers and crew members who fly aboard Boeing airplanes is our highest priority.

In order to ensure the integrity of the process and in adherence to international protocols that govern safety investigations, we are not permitted to comment directly on the ongoing investigations. Boeing is eager to see both investigative groups continue their work and determine the cause of these events, and we support their thorough resolution.

Boeing deeply regrets the impact that recent events have had on the operating schedules of our customers and their passengers.

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CATHAY PACIFIC INTRODUCES NEW PREMIUM ECONOMY CABIN AND BOOSTS FREQUENCIES ON MUMBAI-HONG KONG ROUTE

Cathay Pacific Airways today announced that passengers can enjoy a new level of luxury when travelling between Mumbai and Hong Kong with the introduction of its new Premium Economy Class cabin on the route. Along with the product enhancement, Cathay Pacific will also increase the number of flights between Mumbai and Hong Kong, operating 10 weekly non-stop flights between the two cities from 2 April 2013.

The airlines’ new Premium Economy Class was designed with the entire customer experience in mind. It features a quieter, more spacious cabin than the traditional Economy Class with between 26 and 34 seats per aircraft. The seat pitch is 38 inches – six inches more than Economy Class – and the seat itself is wider and has a bigger recline. It has a large meal table, cocktail table, footrest, a 10.6-inch personal television, an in-seat power outlet, a multi-port connector for personal devices and extra personal stowage space.

The new schedule will see the additional non-stop flights from Mumbai arrive in Hong Kong at 0705 in the morning, giving passengers greater choice and convenience when connecting to the airlines’ extensive global network to destinations in China, South East Asia, Australia, Japan and Korea.

Cathay Pacific General Manager - South Asia, Middle East and Africa, Charlie Stewart-Cox said: “Cathay Pacific’s Mumbai service is now better than ever. Travellers from India will soon be able to take advantage of improved arrival times in Hong Kong to enjoy smooth and seamless connections to their destination of choice on Cathay Pacific’s network. Our Premium Economy class will also bring a new level of comfort to passengers travelling between the two cities.”

Cathay Pacific has recently introduced new award winning in-flight products in Delhi and Chennai and has also extended its presence in India with a new four-times-weekly service between Hong Kong and Hyderabad. Together with sister airline Dragonair, the group now operates 46 weekly flights from six cities in India.

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QATAR AIRWAYS VOTED BEST LONG-HAUL AIRLINE AT PRESTIGIOUS LONDON AWARDS

Five-Star Carrier Voted By UK Travellers at 18th Annual Business Travel Awards Ceremony

Continues Airline’s Winning Streak for Superior Quality and Service

New Delhi – Qatar Airways has been voted Best Long-Haul Airline at the 18th annual Business Travel Awards ceremony held at the Grosvenor House hotel in London this week.
Organised by Buying Business Travel magazine, UK travellers awarded the Five-Star carrier for its commitment to quality and superior in-flight service.

Qatar Airways Chief Executive Officer Akbar Al Baker said he was delighted that the airline’s award winning streak has continued into the New Year.

“This is a great start to 2013 and we thank our loyal UK travellers for giving us this vote of confidence.

“We are very proud to receive this honour, testament to the world-class service and personalised treatment that we provide all of our customers.

“2013 will be another big year for Qatar Airways as we continue to expand our worldwide network, welcome more aircraft into our ever-expanding fleet, and of course look forward to the opening of the new Hamad International Airport on April 1,” Al Baker said.

Qatar Airways Vice President Commercial Europe, Paul Johannes, collected the award on behalf of the airline.

Johannes said: “We are very pleased with the level of support we have received from our UK customers, which further highlights the appreciation of our attention to detail and passenger comfort. We look forward to continuing to serve our existing UK-based travellers and welcoming new customers onboard.

Editor of Buying Business Travel, Paul Revel, said: “The judges felt that Qatar Airways is right up there with the best. A very impressive submission, underlining the youth and dynamism of this carrier. A great product, rapidly expanding network and plenty of innovation.”

The past twelve months have seen Qatar Airways honoured with a host of several awards from around the world, including being named Airline of the Year for the second consecutive year by the prestigious Skytrax organisation.

The award follows other recent accolades from Business Traveller’s sister publications around the world; Best Business Class in the World by Business Traveller Middle East and Best Airline in the Middle East and Africa by Business Traveller Asia Pacific.

One of the world’s fastest growing airlines, Qatar Airways has seen rapid growth in just 16 years of operations, currently flying a modern fleet of 118 aircraft to 124 key business and leisure destinations across Europe, Middle East, Africa, Asia Pacific and The Americas with the aggressive expansion continuing well into 2013.

Over the next few weeks and months, Qatar Airways will launch services to a diverse portfolio of new routes, including Phnom Penh, Cambodia (February 20); Chengdu, China (March 19); Chicago, USA (April 10); and Salalah, Oman (May 22) with many more new start-ups planned.

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Update 1: Air India grounds its Boeing 787 Dreamliner fleet, after FAA emergency directive

by Devesh Agarwal

The fleet of six Boeing 787-8 Dreamliners of state-owned national carrier Air India has been grounded by the country's aviation regulator the DGCA, which took this decision following the issue of an Emergency Airworthiness Directive (EAD) by the US Federal Aviation Administration (FAA) the regulator in the country of manufacture, and also the certifying body of the aircraft. The EAD concerns risks of fire in the aircraft's Lithium-ion batteries.

(Read the FAA Press Release here).

(You can read the FAA Emergency AD at the end of this article, or download it here).

Air India operates three international routes (Dubai, Frankfurt and Paris Roissy), and three domestic services (Bangalore, Chennai, and Kolkata), all from its base in New Delhi. One aircraft is used as a stand-by.

An Air India spokesperson informed Bangalore Aviation the airline is making "alternate arrangements" including changing of aircraft type on some routes, and "arrangements" for affected passengers, but refused to elaborate. The airline has also not issued any statement on the 787.

The FAA EAD comes after multiple incidents which afflicted Boeing's newest generation aircraft in the last few weeks. A United Airlines Boeing 787-8 was diverted near New Orleans on December 4, 2012. On December 8, a Qatar Airways 787 reported a generator failure. On January 7, a Japan Airlines 787 suffered an APU battery fire at Boston. On January 11, another ANA Dreamliner suffered a cracked wind-shield while on a domestic flight. Air India's debut flights were marred by air-conditioning pack failures. The other three operators Chile's LAN, Ethiopian Airlines, and LOT Polish Airlines have not reported any incidents with the 787.

In addition to United Airlines, and Air India, the two Japanese carriers, All Nippon Airways (ANA) and Japan Airlines (JAL), the first two operators of the 787, who operate almost 50% of the global 787 fleet (24 out of 50), grounded their fleets yesterday. LAN confirmed it is suspending 787 flights on advice of Chile's aviation regulator. The airline issued a statement

“In compliance with the recommendation of the Federal Aviation Administration of the United States (FAA) and in coordination with the Chilean Aeronautical Authority (DGAC), LAN announces that we will temporarily suspend the operation of our three Boeing 787 aircraft.

“Flights that were scheduled to be operated by the 787 will be temporarily replaced with other aircraft in our fleet to mitigate any potential impact that this situation could cause our passengers and cargo clients. The safety of our operation and our passengers is our top priority and we lament any inconvenience that this may cause.”

LOT have cancelled their launch event for their Warsaw Chicago service. The decisions of Qatar and Ethiopian are awaited, though it is expected they will follow suit.

Boeing reimposed faith in the safety of its aircraft. Chairman, President and CEO Jim McNerney issued the following statement following the FAA's EAD.

"The safety of passengers and crew members who fly aboard Boeing airplanes is our highest priority.

"Boeing is committed to supporting the FAA and finding answers as quickly as possible. The company is working around the clock with its customers and the various regulatory and investigative authorities. We will make available the entire resources of The Boeing Company to assist.

"We are confident the 787 is safe and we stand behind its overall integrity. We will be taking every necessary step in the coming days to assure our customers and the traveling public of the 787's safety and to return the airplanes to service.

"Boeing deeply regrets the impact that recent events have had on the operating schedules of our customers and the inconvenience to them and their passengers."

A DC-10-40 modified to perform as a tanker.

The Federal Aviation Administration does not enjoy the same reputation of independence as the NTSB, due to its contradicting roles of a regulator and a promoter of aviation. One has to go back 34 years to 1979, to find the last time the FAA issued an EAD on an aircraft. That was the McDonnell Douglas DC-10, following the horrific crash at Chicago of an American Airlines DC-10. In an ironic twist of history, the travelling public lost faith in the DC-10, and McDonnell Douglas never recovered from this disaster. It eventually went bankrupt, and was acquired by Boeing.

In no way do we imply the 787 is an unsafe aircraft, and we are confident the efforts of Boeing and its vendors will find a solution; but, speed is of the essence. Through its EAD the FAA and by extension other regulators will require operators (airlines) to prove that the batteries on their 787s are safe.

Unlike earlier generation aircraft, the 787 relies on greater electrical power to perform aircraft functions traditionally performed by hydraulic means. As a result it has a greater usage of batteries. While Lithium-ion batteries similar to the type used in the 787 are fairly common in the aerospace industry, the groundings will put tremendous pressure on both Boeing, and the battery manufacturer GS Yuasa of Japan, to examine their entire value chain, from design, to manufacturing, to quality control, determine reasons for the failures and find solutions, quickly.

Boeing has not indicated it will stop or suspend production of the 787. In fact the 100th 787 just entered the production line recently. However, while Boeing can assemble 787s it cannot fly them and therefore cannot conduct any test flights. The flight lines at both the Everett and Charleston plants will start filling up soon.

While the seriousness of the battery problems are not fully known, and therefore a time-frame for implementing a solution is elusive right now, Boeing has to keep history in mind. The DC-10 grounding in 1979 lasted over a month. In today's day and age neither Boeing nor Yuasa can afford this, especially after over three years of delay plaguing this fine aircraft.

Share your thoughts via a comment.

Update 1: 787 Interim Replacement Plan

Through January 22nd, Air India has implemented the following replacement plan for segments previously scheduled to be operated by the Boeing 787 Dreamliner:

Delhi - Chennai/Bangalore will be operated with the Airbus A330-200. Since the A330s are already based in Chennai to fly Chennai-Singapore, the aircraft which operates the night flight to Chennai will be rotated through Delhi for domestic flights during the day.

Delhi - Kolkata/Dubai will be operated by Boeing 747-400s which are currently used as spare aircraft for maintenance substitutions and charters.

Delhi - Paris Charles de Gaulle will be operated by a spare Boeing 777-200LR.

Delhi - Frankfurt will be operated by a spare Boeing 777-300ER.



US Federal Aviation Administration Emergency AD # 2103-02-51 787 Battery

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