New Delhi is first airport terminal globally to register at UN as ‘Clean Development Mechanism’ project

By BA Staff
Terminal 3 (T3) of Indira Gandhi International Airport (IGIA), New Delhi, has become the first terminal in the world to have successfully registered with United Nations Framework Convention on Climate Change (UNFCCC) as Clean Development Mechanism (CDM) project for its emission reduction initiatives.

The 'Mudras' wall at Terminal 3, New Delhi IGI airport. Photo copyright Devesh Agarwal. Used with permission.

T3 has adopted various energy efficient measures thereby reducing greenhouse gas emissions of 16,413 tons of CO2 annually into the atmosphere. These measures include energy efficient initiatives for Heating, Ventilation and Air Conditioning (HVAC), improved roof insulation, radar sensor based escalators, and travelators and a tempered cooling system.

The project made use of the approved CDM methodology AMS II.E (Energy efficiency and fuel switching measures for buildings) for calculating the emission reduction potential. CDM is one of the flexibility mechanisms defined under Kyoto Protocol, which provides market based measures to reduce the greenhouse gas emissions.

UNFCCC is an international environmental treaty that was announced at the United Nations Conference on Environment and Development (UNCED) (informally known as the Earth Summit) in Rio de Janeiro in June 1992.

‘Energy Efficiency’ is one of the core objectives of the ‘National Action Plan on Climate Change’ of India and which T3 of IGIA has successfully addressed. The CDM project results in reduction of total energy consumption and saving in the use of fossil fuels and its associated greenhouse gas emissions.
Read more »

US Federal Aviation Administration gives Santa One a go for launch

By BA Staff


The US regulator, the Federal Aviation Administration (FAA) said Santa Claus, his elfin crew and the Santa One sleigh are GO for the annual round-the-world flight that will deliver presents to good boys and girls everywhere.

Transportation Secretary Anthony Foxx said:
“This is my first holiday season as Secretary of Transportation, and I feel a special responsibility to make sure Santa’s flight goes off without a hitch,” 
While there were no external changes to Santa One this year, FAA inspectors put in many hours ensuring that the sleigh’s systems – and especially its crew – met all applicable regulations. The agency approved installation of a state-of-the-art Wi-Fi system so Santa’s helpers can use their Portable Electronic Devices (PEDs) to connect with the internet. Thanks to the FAA’s policy change in late October, the elves may now use their PEDs from take-off to landing to keep in touch with the North Pole.

The Jolly Old Elf himself will employ modern computer technology in the sleigh’s captain’s seat. After an evaluation period, FAA inspectors gave Santa a thumbs-up to use a tablet computer instead of paper documents to store his flight plan, chimney approach charts and Naughty-or-Nice checklist.

FAA Administrator Michael Huerta said:
“We’re helping Santa fly smarter and faster while making sure he has a safe and successful mission”
Read more »

Boeing delivers first 747-8 with performance-improved engines

By BA Staff


Boeing image
Boeing delivered the first 747-8 with performance-improved GEnx-2B engines as part of the airplane's Performance Improvement Package (PIP.)

A Cathay Pacific Airways Cargo 747-8F Freighter was the first aircraft delivered with the new PIP engines.

The engine is the first of the package's three improvements to enter service. The two other components, Flight Management Computer (FMC) software upgrades and reactivation of the horizontal tank fuel system on the passenger version, the 747-8 Intercontinental, are expected to enter service later this month and in early 2014, respectively.

The PIP engine improves the airplane's efficiency by 1.8 percent. All three PIP components can be retrofitted on the 747-8. The tail fuel reactivation is applicable only for the 747-8 Intercontinental and the FMC upgrades can also be made to existing 747-400s.
Read more »

Air Caraïbes places order for three A350-1000s and will lease a further three A350-900s from ILFC.

By BA Staff


Air Caraibes has signed a firm contract with Airbus S.A.S. for three A350-1000s, the largest member of Airbus’ new generation A350XWB Family.

The airline will also lease three new A350-900s from ILFC. The aircraft will enter into service between 2016 and 2022.

The Air Caraïbes’ A350-1000s will seat 439 passengers in three classes, and the -900 will seat 387 passengers. 

The aircraft will be operated on the airline’s routes from Paris to Guadeloupe, Martinique, Saint-Marteen, Haïti, Saint-Domingue and French Guyana which are currently flown by five A330s.
Read more »

Season's Greetings from Bangalore Aviation

Dear friends and supporters

We at Bangalore Aviation wish you very happy Seasons Greetings. May your holidays be merry, your celebrations be safe, and may the new year bring you lots of happiness, prosperity, joy, and success.


Read more »

British Airways Boeing 747 slices into house

by Devesh Agarwal

This picture by Twitter user @HarrietTolputt says it all. A British Airways 747 sliced through a brick house at Johannesburg OR Tambo airport.

Looking at the proximity of the house, and the length of the wing that has gone in to the house, I am wondering "Why has this not happened before?" A house could not spring up overnight. Looks like the pilot took the wrong taxiway, an amateurish mistake one does not expect from the very professional and well trained pilots of British Airways.

Surely this falls in to the category, "strange but true".

Read more »

Video: Another Times of India miraculous escape? A late go-around by a large Boeing 747-400F freighter

by Devesh Agarwal

I wonder how Times of India, and other sensationalist media in India would classify this late go-around at Amsterdam Schipol airport? Another "miraculous escape"?

Keep in mind the aircraft doing these acrobatic manoeuvres is a 350 ton Boeing 747-400F freighter of AirBridge Cargo registration VP-BIK.

Approaching in extreme cross wind conditions, the pilot decides at the very last minute that landing is not comfortable and opts for a go-around. Observe how smoothly the giant aircraft is handled and taken away from the runway.



A few minutes later, the pilot comes back for a second landing and nails it.

Read more »

Can you spot the faux pas on British Airways' Boeing 747-400 fleet information website?

by Devesh Agarwal

As I type this post, I am laughing my rear-end off. Christmas week is fun and frolic and I guess British Airways is thinking of combining the holiday cheer with April Fool's Day.

See below the screen capture taken today at 18:31 (13:00 GMT) from British Airways' website offering fleet information on the Boeing 747-400.
Screen capture of British Airways website showing fleet information on their Boeing 747-400

Can you figure out the faux pas made by one of the world's oldest airlines? Share your observation via a comment?

Need a clue? Think of how to improve fuel efficiency.
.
...
.....
.......
.........
...........
.............

Still not sure? Looks like BA engineers have managed to get their 747s equipped with just two engines instead of the normal four.

Reminds me of the article on Kingfisher's four engined wide-body A320.
Read more »

Singapore Airlines A380 diverts to New Delhi on medical emergency

by Devesh Agarwal

Just as there are talks of permitting A380 operations in India, a Singapore Airlines Airbus A380-800 registration 9V-SKT operating flight SQ321 from London Heathrow, United Kingdom to Singapore Changi airport, with 388 passengers onboard (number of crew unknown at this time) was forced to divert to New Delhi's Indira Gandhi International Airport (IGIA), India, due to a medical emergency.
Singapore Airlines A380-800. Image copyright Devesh Agarwal. Used with permission. May not be copied or re-distributed.

The flight landed at 12:29 local (06:59Z). The ill passenger was taken to the airport hospital for check-up and treatment. The flight departed for Singapore at 14:30 (09:00Z).
Read more »

One day offer, Air France-KLM-Delta offers "almost free" fares for children this Christmas

by Devesh Agarwal

Air France-KLM and their joint venture partner Delta Air Lines have a one-day “Santa Surprise" offer for all children travelling to Europe, with their family on the three airlines.

All children up to the age of 11 years and 11 months will have to pay only 1% of the adult fare. This “Santa Offer” is valid for booking and ticketing only on 24th December 2013 for outbound travel on or before March 31, 2014. This offer is only valid for India.

To avail the offer, call the Air France - KLM sales and service center or contact your travel agent.
Read more »

A must read financial and operational analysis of IndiGo

by Devesh Agarwal

John Samuel Raja and Binoy Prabhakar of The Economic Times (ET) have done a fine forensic analysis on the financial reports of InterGlobe, the parent of IndiGo airlines.

We at Bangalore Aviation strongly recommend you read this article and compliment the authors on their fine work.
Read more »

Jet Airways to lease three A330-200s to Turkish Airlines

by Devesh Agarwal and Vinay Bhaskara

In a December 12th filing with the Borsa Istanbul stock exchange (BIST), national carrier Turkish Airlines has said it will lease three Airbus A330-200 aircraft from India's Jet Airways for a period of six years. The financial details of the proposed lease were not made available. The middle-eastern giant will lease another five A330s from Dutch lessor AerCap for a period of eight years.
Bulk of Jet's A330s sitting on the ground. Photo copyright 2012 Devesh Agarwal.


Turkish Airlines (THY) has been leasing aircraft from Jet Airways since 2008 and once again in 2013, as the Indian carrier found it difficult to fill most of its international wide-body fleet. At one point 70% of Jet's Boeing 777-300ER fleet was leased out, with four aircraft leased to Turkish Airlines and three to Thai Airways. Jet even sold one of its Boeing 777s, strangely a money spinner for most of the world's airlines, but not for Jet.

Till recently, much of Jet's A330-200 fleet was grounded at Indian airports thanks to aggressive route rationalisation by the airline. In the second quarter of this fiscal year, Jet lost a whopping Rs.123 crores, just on the costs of keeping its aircraft on the ground.

Five of the ten grounded A330-200 aircraft have been leased by Jet, though on a short term basis, to 24% stake-holder, Abu Dhabi based Etihad Airways PJSC. The deal with Turkish was expected, after a deal to sell the remaining five A330s to Kuwait Airways fell through last month.

Repeated requests to Jet Airways for comments on this story were not answered.

It is an economically sensible deal for Jet Airways. In one stroke it is addressing a major cash drain, and ensuring long term dollar denominated revenue for itself. While a sale which would have brought in one-time income which would have reduced long-term lower cost debt, a lease will give Jet a long term hedge against potential rupee devaluations and the ability to pay off its $400 million high interest rate debt. Jet is reeling under a total debt load of about $1.9 billion.

As Jet Airways continues to turn over its long haul operations to Etihad and Abu Dhabi via the Jetihad partnership, look for the carrier to continue to seek out incremental opportunities to earn rent on its under-utilised assets.
Read more »

British Airways to commence 787 service to Hyderbad in March 2014

by Devesh Agarwal
Image courtesy British Airways
Flag carrier British Airways will bring its latest aircraft, the 787-8 Dreamliner to India in the summer 2014 schedule which starts on March 30th. The aircraft has 214 seats in a three-class cabin layout with 35 business class seats, 25 economy plus, and 154 economy class seats. The aircraft features the latest cabin product of British Airways, though the economy class is the bone crunching nine-abreast seating.

Hyderabad will be the first destination in India, as the airline currently flies a daily 767-300 to the city with 189 seats in a three-class cabin layout with 24 business, 24 economy plus and 141 economy class seats.

The most rational explanation for the airline to operate the 787 to Hyderabad appears to be the similarity in size.

British Airways is also expanding routes using its new aircraft. Their A380 will begin flying between London Heathrow and Washington Dulles from September 1, 2014. The aircraft is already flying between London Heathrow and Los Angeles and Hong Kong direct, and will start services between London and Johannesburg in February 2014.

The airline's Boeing 787s will fly nonstop between London and Austin, Texas from March 3, 2014, Philadelphia, USA, from June 5 and Calgary, Canada from July 5, 2014. In addition to Hyderabad, the 787 will commence Chengdu, China as another Asian destination from May 5, 2014.
Read more »

Video: Emirates operates longest A380 flight Dubai Los Angeles

by Devesh Agarwal

The world's largest A380 operator, Dubai-based Emirates airline recently commenced flying the super-jumbo on its Dubai Los Angeles route. At 16h20m, it is the longest A380 flight. Start the week with a video showing the inaugural flight which received the water cannon salute from the rescue and fire-fighters of Los Angeles airport.

Read more »

Cathay Pacific become first Asia Pacific airline to order Boeing 777-9X

by Devesh Agarwal

Cathay Pacific Boeing 777-300ER in special livery.
Long time Boeing customer, Cathay Pacific Airways become the first Asia-Pacific airline to order the new 777-9X. The Hong Kong based carrier has placed an order for 21 of the mini-jumbo long haul aircraft valued at $7 million at list prices. The 777X program created waves in the industry last month, when it garnered a whopping 259 orders and commitments valued at over $95 billion at the Dubai air show.

Hong Kong's flag carrier operates 55 777s, including 38 777-300ERs and an all-Boeing freighter fleet that includes 13 747-8F Freighters. Like the 777-300ER, there is only the General Electric GE9X engine option for the 777-9X.

The GE9X engine for Boeing's 777X family will be in the 100,000-pound thrust class with a 10 percent improvement in fuel burn over today's GE90-115B. Key features of the new engine include, the industry’s largest front fan, composite fan case and fourth-generation composite fan blades, highest pressure ratio compressor for any large GE engine, third-generation TAPS (twin annular pre-swirl) combustor for greater efficiency and low emissions, and ceramic matrix composite (CMC) material in the combustor and turbine.

Image courtesy Cathay Pacific Airways
Read more »

Please offer your opinion on the new look of Bangalore Aviation


Dear Readers and Friends,

For the last week, Vedant has been diligently working on the new Bangalore Aviation site. It is a major work involving significant effort, since we are shifting platforms from Blogger to WordPress.

Please keep in mind, WordPress works differently than Blogger, and images are not yet fully imported. Also WP uses categories, tags and authors separates, while Blogger uses only tags. The template uses Categories for classification of stories, so we are working on this too.

The new categories are proposed in the menu. Suggestions on categories are also welcome.

Please visit www.avgeek.in to see the work in progress, and then please come back here and post your comments on what you see. Please offer your suggestions what should be changed.

The new template is fully responsive, and should work well with tablets and mobile phones too.

Thanks in advance for your time, support and effort.

Devesh Agarwal

Read more »

Photos: First flight of Asiana Airlines' first A380

by Devesh Agarwal

Korea's Asiana Airlines’ first A380 has successfully completed its maiden flight. The A380 flew from Airbus’ facilities in Toulouse, France to the aircraft manufacturer’s site in Hamburg, Germany, where it will undergo painting and cabin furnishing.
Asiana Airlines will become the twelfth operator of the A380 when it takes delivery of its first aircraft in the second quarter of 2014. The airline has firm orders for six A380s and will operate the aircraft on its primary routes from Seoul to the United States.

Below are two high resolution photos from Airbus which you can right click and download.



Read more »

AirAsia X orders 25 additional A330-300

by Devesh Agarwal

AirAsia X, the long haul, low fare airline affiliate of the AirAsia Group has placed an order for 25 more A330-300s with European airframer Airbus.

The order is valued at US$ 6 billion at list prices. This order increases AirAsia X’s total orders to 57 A330-300s, which are scheduled to be completed by 2019. Fifty-one direct on Airbus and six to be leased from the International Lease Finance Corporation (ILFC).
(L-R) John Leahy, Chief Operating  Officer, Customers, Airbus, Fabrice Brégier, Chief Executive Officer, Airbus, Kiran Rao, EVP Sales, Strategy and Marketing, Airbus, Tan Sri Tony Fernandes, Co-Founder and Director of AirAsia X, Jerome Causse, Sales Manager, Airbus and Azran Osman- Rani, Chief Executive Officer of AirAsia X. AirAsia X image.
AirAsia X will start taking delivery of its newly-ordered A330-300s in 2015. It is expected to be deployed on the carrier's Asia-Pacific network. However, the new order includes the latest extended range versions of the A330-300, providing the carrier with the ability to offer non-stop service to destinations in Europe or one-stop service to the US.

AirAsia X currently operates 15 A330-300s on services linking its Kuala Lumpur base to 18 destinations in Asia, Australia and Saudi Arabia. In addition to A330s, the carrier also has 10 A350-XWB aircraft on order for future delivery. The AirAsia Group is one of Airbus’s largest airline customers in the world. In total, it has ordered 536 Airbus aircraft including 475 A320 Family single aisle aircraft for AirAsia’s short haul operations based out of Kuala Lumpur, Bangkok, Jakarta and Manila, plus the 51 A330s and 10 A350 XWBs for AirAsia X.
Read more »

Jet Airways' new services to middle-east via Abu Dhabi scissor hub

by Devesh Agarwal

From January 15, 2014, Jet Airways is adding two new daily flights to Dammam, Saudi Arabia. A non-stop from Kochi, and from Chennai with a stop in Abu Dhabi. Jet is also re-timing its existing Kochi Abu Dhabi Kuwait flight to offer passengers an evening connection to Dammam on the Chennai Abu Dhabi Dammam flight.

All flights will be operated by Boeing 737-800s in a two class configuration either 16 seats in business and 138 in economy or 8 seats in business and 162 in economy.

9W 570 will depart Kochi at 06:20 arrive Dammam at 09:20.
9W 569 will depart Dammam at 10:20 arrive Kochi at 17:20.
9W 526 will depart Chennai at 20:15 arrive Abu Dhabi at 23:25. Depart Abu Dhabi 01:45 the next morning arrive Dammam at 02:10.
9W 525 will depart Dammam at 06:50 arrive Abu Dhabi at 09:15. Depart at Abu Dhabi at 10:45 arrive Chennai 16:15.

Using Abu Dhabi as a scissor hub, Jet Airways is rescheduling 9W 576, its evening Kochi Kuwait City flight via Abu Dhabi, to synchronise with the Chennai Abu Dhabi Dammam flight. This should give Chennai passengers a connection to Kuwait City should Jet Airways so choose and Kochi passengers connection to Dammam.

Map courtesy GCMap.com.


9W 576 will depart Kochi at 20:40 arrive Abu Dhabi at 23:30. Depart Abu Dhabi at 01:45 the next morning arriving Kuwait City at 02:55.
9W 575 will depart Kuwait City at 06:35 arrive Abu Dhabi at 09:15. Depart Abu Dhabi at 10:40 arrive Kochi at 16:00
Read more »

Video: Interglobe's new A320 flight simulator training centre near New Delhi

by Devesh Agarwal

Late last month we reported on the Interglobe-CAE joint venture simulator training centre near New Delhi. Here is a video promotion of the same facility.


With a hat-tip to @neelammathews
Read more »

Air India optimistic of joining the Star alliance

by Devesh Agarwal

Unlike news reports which indicate Air India will re-commence the joining process with Star Alliance, and therefore leave a possibility of a negative outcome, a press release by the national carrier exudes confidence that the carrier will surely join the alliance.
Air India set to join Star Alliance

The National Carrier is set to join Star Alliance, the leading global alliance of 28 top international carriers. In a major decision today in Vienna, Star Alliance has unanimously decided to lift the earlier suspension of the process for Air India entry into the Alliance. With this decision, final process for eventual entry of Air India has begun. Once the airline becomes a member, Air India passengers will enjoy enormous benefits, including seamless transfers while travelling across the world, more frequent flyer mileage points, code sharing leading to a wider choice of flights and access to facilities at over 1000 lounges worldwide. The Star Alliance network offers 21,900 daily flights to 1328 airports in 195 countries.

Established in 1997, Star Alliance today is the biggest alliance of airlines which offers its customers convenient worldwide reach and a smoother travel experience. In order to become a member, an airline is required to meet and comply with the highest standards of customer service, security and technical infrastructure in the industry.

The present list of members include Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines , Croatia Airlines , EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, THAI, Turkish Airlines, United Airlines, US Airways.

The Alliance offers passengers a choice of Silver or Gold Status benefits across the alliance relevant to the passengers frequent flyer tier level. The traveller’s status is recognised around the world through out the Star Alliance network at all member airlines. Passengers automatically get the alliance benefits on travelling on the member airline also ensuring more mileage points at the same time.

Whenever a member of the frequent flyer programme travels on any of the Star Alliance member airlines and flies with another member airline he can earn and redeem miles or points on one frequent flyer programme.
What are your thoughts on the airline joining the carrier? Will the second time be the charm? Share your thoughts via a comment.
Read more »

Etihad to commence Abu Dhabi to Jaipur flights

by Devesh Agarwal

Etihad Airways, the national airline of the United Arab Emirates, will launch a daily service from Abu Dhabi to Jaipur commencing on April 1, 2014. With Jaipur, Etihad will serve ten destinations in India Ahmedabad, Bangalore, Chennai, Hyderabad, Kochi, Kozhikode, Mumbai, New Delhi and Trivandrum.

Etihad will operate the service with an Airbus A320 aircraft in a two-class configuration, 16 Pearl Business Class seats and 120 Coral Economy Class seats.

Flight EY208 will depart Abu Dhabi at 23:00 arrive Jaipur 03:45 next morning
Flight EY207 will depart Jaipur at 04:45 arrive Abu Dhabi 06:45

The schedule is targeted to carry passengers onwards to African, European and North American destinations.

Post its 24% stake purchase in Jet Airways, which was coincidentally at the same time the Indian UAE (Abu Dhabi) bilateral air services agreement increased seat allocation by 300%, Etihad has been aggressively expanding to new destinations in India, and increasing the frequency and aircraft on its existing services to the country. It has already tripled the number of seats on the prime Abu Dhabi – Mumbai and Abu Dhabi – New Delhi routes.

The gulf carrier also intends to codeshare on a wide range of Jet Airways flights operated within India, and between India and Abu Dhabi, subject to regulatory approval.
Read more »

SpiceJet and TigerAir collaborate via interline agreement

by Devesh Agarwal

Two budget carriers, India's SpiceJet and Singapore's Tiger Airways, have signed a three-year interline agreement to carry passengers on each other's networks through Hyderabad Rajiv Gandhi airport (RGIA).


From January 6, 2014, SpiceJet customers from 14 Indian cities Ahmedabad, Bangalore, Bhopal, Chennai, Kolkata, Coimbatore, Delhi, Goa, Indore, Mangalore, Madurai, Pune, Tirupati, and Visakhapatnam, can connect to TigerAir's Singapore flights from Hyderabad. From January 12, 2014, TigerAir passengers can connect to destinations on SpiceJet's domestic network.

RGIA, operated by GMR Hyderabad International Airport Ltd. (GHIAL) will be the first Indian airport to facilitate the connecting flights between SpiceJet and Tigerair. The airport will provide a free porter service to facilitate the collection and transfer of checked-in baggage for passengers travelling on connecting flights between the two airlines.

SpiceJet is the first Indian budget carrier to establish such an arrangement with a foreign airline. SpiceJet is offering an introductory promotional fare, starting from Rs 4,699 one way and return starting from Rs 9,998 both all inclusive.

The agreement was concluded by SpiceJet's new Chief Operating Officer, Sanjiv Kapoor, with TigerAir Group Chief Commercial Officer of Alexander Knigge, in the presence of SGK Kishore, CEO, GHIAL
Read more »

KLM improves its business class

By BA Staff

KLM, the Royal Dutch Airline has upgraded its business class and now provides fully flat beds on its daily 747 flights from New Delhi to Amsterdam.

Commenting on the occasion, Mr. Yeshwant Pawar, General Manager South Asia said
“KLM continues to invest in customer comfort across the world as this has been our top most priority. The guiding principle to introduce fully flat beds is a step towards enhancing customer comfort and privacy as befits KLM. The new full-flat seat also plays an important role in helping to strengthen our position as a preferred airline in the Indian market.”
The new 180 degree horizontally reclining seats in the World Business Class are longer with 2.07 meters in length, wider with 63 inches in pitch. Every seat has an integrated 17 inch video monitor for in-flight entertainment. There is in-seat power and also storage compartments in the seat behind the passenger as well as under the television screen.
Read more »

KLM launches quiz contest to promote Business Class

By BA Staff

KLM has launched a quiz contest on their KLM India Facebook page that would give one winner a chance to win an all inclusive ticket to Amsterdam in their Business Class. The quiz contest is about answering five questions on the new KLM World Business Class.

KLM launched its fully flat beds on its international long-haul destination flights served by Boeing 747-400. The seat can be horizontally reclined at 180 degrees providing more legroom and no middle seat. Every seat is installed with a 17 inch screen video monitor for in-flight entertainment and storage compartments.

Read more »

Video of Asiana crash shows plane cart-wheeling after impact

by Devesh Agarwal

A dramatic video recently released by the United States National Transportation Safety Board (NTSB), of the crash of Asiana Airlines Boeing 777 HL7742 performing flight OZ-214 at San Francisco airport shows the plane cart-wheeling after it impacted the sea-wall of the runway.



Update December 13, 2013

Another video of the incident.
Read more »

Upgraded terminal at Bangalore airport inaugurated, airport renamed, exclusive pictures

by Devesh Agarwal

Bangalore's Bengaluru International Airport (BIA) was renamed to Kempegowda International Airport, Bengaluru (KIAB) at a glittering ceremony on Saturday by Karnataka state chief minister Siddaramaiah and Union civil aviation minister Ajit Singh, along with a battery of ministers, legislators, the Mayor of Bangalore, politicians, bureaucrats, the chairmen of the airport operating company Bengaluru International Airport Limited (BIAL), amongst others.

Upgraded terminal 1A at Kempegowda International Airport. The original portion is visible in the middle.
Along with the renaming, the upgraded passenger terminal, 1A, was inaugurated. The new terminal will be progressively introduced for passenger use starting from January 2014.

T1A, will almost double the floor space of the terminal, and is expected to cater to 20 million passengers. Mr. G.V. Krishna Reddy, the chairman of GVK Power and Infrastructure Ltd., the majority shareholder of BIAL, also indicated that the airport will now commence on planning for a new mega terminal 2, and a second runway that should see the airport build a capacity of up to 40 million passengers.

Upgraded terminal capabilities

The graphic below compares T1 with T1A. Comparisons aside, the new areas have a distinctly superior air. Almost like a five star hotel lobby.

The domestic portion on the west side of the terminal (right side of the picture) will commence operations first. The east side of the existing terminal which serves international traffic at present will remain for international traffic use which the area behind the existing immigration, customs and security will be built for international use.

Luxurious bathrooms await passengers in terminal 1A.

At a future date, not yet disclosed, but expected near March 2014, the new customs, immigration, and baggage reclaim hall will be completed, at which time the east portion of the existing terminal will be converted to domestic use, and the international operations will move to the new east hall (left side of the picture, under the new roof-canopy) and the extended pier will also be used.

In an environment first, the terminal building is LEED Gold certified for green energy use. 

Floor plans of Terminal 1A, Kempegowda international airport, Bangalore

Level 0, terminal 1A, Kempegowda international airport, Bangalore. Bus gates domestic, international baggage claim

Level 1, terminal 1A, domestic international contact stands, departures. Level 2 domestic close-up day hotel, lounges
Level 2, terminal 1A. Domestic lounges, international arrivals, immigration, extreme right Code F departures and lounge.

Lounges, day hotel, and food options

Now, there are reasons to get to the airport early. The domestic portion of the terminal will see a dramatic improvement in the lounges, with two of them opening up. Of significance to Citibank PremierMiles Mastercard holders, and other credit cards, one of the two lounges opening is by Plaza Premium. Overlooking the departure gates, the lounge is very much in the style of Cathay Pacific's The Wing lounge at Hong Kong airport.

Restaurants are upscale, and focussed towards local cuisine.

There is also a day hotel, located on the third level above domestic departures in the far west of the expanded terminal, offering bed-capsules for travellers wanting a quick rest and shower between flights or for passengers from slightly distant cities like Mysore, Tumkur, Salem, etc. The airport authorities are going to have to work out the modalities with the security agencies for international passengers to use the hotel, or early arrivals from close by cities like Mysore, Salem, etc.

Coming back to the lounge front, international premium passengers are doomed to suffer. The new wing while providing for new lounges, will expand lounge capacity by a small fraction over the existing Oberoi group operated lounge, was is forced to continue well past its contract period, supposed to end in October 2013. Oberoi did not get a contract to operate either of the two lounges, and naturally, their interest in operating the existing lounge is low. Despite the best efforts of BIAL staff, the Oberoi lounge provides a very sorry departing experience to the premium passengers.

Security check area shows a distinct five star look and feel of the new terminal.


Lounges are crucial to the passenger experience at hub airports. While the new international lounges are expected to be more luxurious than the existing, it remains to be seen whether these lounges will match up to the likes at Singapore Changi, Dubai, or even New Delhi IGI airports.

One of the two new lounges will be Plaza. Given its relatively small size, it is not clear whether credit card holders will be permitted entry. There is one lounge area being considered at level 2 of the east most gate (right side of floor plan photo) which is a Code F and can be used by an Airbus A380. Will Lufthansa use this area for creating a dedicated lounge? Let's see.

Photography at the terminal

Airplane photo buffs will be able to enjoy great views at the west end of the airport which should allow for a panoramic view of the apron. Head out near the new gate 1 any time before noon and click some photos. The best time of the year to take photos will be from September to April after which the sun will be north of the airport and many photos will be back-lit.

Photography from the terminal is permitted by the DGCA. You can read this article for more details and the relevant notifications which we suggest you keep a print out of.
Read more »

AirAsia to use Bangalore as its India hub?

by Devesh Agarwal

AirAsia is close to signing an agreement to use Bangalore as its hub for India operations, Bhaskar Bodapati, Senior Director of the Bengaluru Airport International Limited (BIAL) revealed in Saturday's Deccan Herald.

This will be a coup for the company, especially after the loss of the financially defunct Kingfisher Airlines.

Historically, Bangalore has been ignored by India's domestic airlines for their international operations, who chose to go to Chennai, thus leaving the field wide open for foreign carriers like Emirates, Lufthansa, Singapore Airlines, and Air France from the HAL airport days, and DragonAir, Qatar Airways, Etihad and others since 2008 when the new international airport opened.

Air India operates just one flight to Dubai, via Goa, and SpiceJet has just commenced a flight to Bangkok from the city. Jet Airways briefly operated a flight to Brussels which is its scissor hub for flights on to the east coast of north America, but it was shut within months.

Both BIAL and AirAsia have not commented on this story.
Read more »

Opinion: The Rahul Gandhi "close shave" - Sensationalism rules at Indian media

by Devesh Agarwal

It appears that exaggeration driven sensationalism still rules the Indian media world, especially at the leading newspapers.

On Tuesday, a private Cessna Citation business jet carrying the ruling family scion Rahul Gandhi had to do a "go-around" when landing at New Delhi's Indira Gandhi International Airport (coincidentally named after his grandmother). An Indian Air Force Ilyushin Il-76 transporter took some extra time to clear the runway ahead of Gandhi's jet which precipitated this action. There is confusion on whether the Il-76 Gajraj was taking off or landing.

Screams The Times of India
Congress vice-president Rahul Gandhi narrowly escaped a disaster........
Not to be left behind The Hindustan Times blared
Close shave for Rahul at Delhi's IGI airport
Even the normally sober Firstpost joined the sensationalist bandwagon saying
Congress Vice President Rahul Gandhi reportedly had a close shave while landing at the Delhi airport
One of the only news organisations to take a sober and factual approach to this incident was NDTV whose headline ran
Rahul Gandhi's aircraft aborted landing to avoid collision, probe ordered
While separation between aircraft of 45 seconds is common at the ultra-busy airports around the world, in India, even New Delhi, there is a still a five nautical mile separation rule. In the case of Gandhi's bizjet, the separation was maintain at eight nautical miles (about 15 kilometres) due to "wake turbulence" caused by the Il-76.

Across the world, at the busy airports like New York, London, etc., air traffic controllers are under pressure, especially during peak hours, to maximise the utilisation of the runway. Aviation safety rules say that no two aircraft can occupy the runway at the same time, and ever so-often an aircraft takes some extra time and is not able to clear the runway in time. Thus a landing aircraft will be ordered to perform a "go-around". Sometimes due to cross winds or turbulence, the pilot is not comfortable in the approach and will chose to go-around rather than risk an unsafe landing. Whatever be the reason, the go-around is a fairly routine action, and pilots train for it.

See this video involving a Finnair MD-11 flight 5 being ordered to "go-around" at New York's JFK airport. Around 2m45s in to the video, you can head the tower controller ordering American Airlines flight 116 or 160 (one sixteen or one sixty) to taxi quickly and vacate the runway. When the American flight does not do so, at about 3m10s, when the Finnair is almost over the top of the runway threshold the controller orders it to "go-around". Everything in the cockpit is calm and plane goes around and lands. Its a routine matter.



In this video Qatar Airways flight QR1 goes around at the last minute on the choice of its pilots. Keep in mind, the Airbus A340-600 is not known for its power and climb capabilities. The whole incident is routine.



In this video from Japan's Narita airport, the massive 747-400, an aircraft that weighs over 350 tons at take-off, goes around while midway down the runway. It appears the approach was not stable, and pilot chooses to go-around rather than risk an unsafe landing. Again very routine.



In August 2010, we witnessed a Jet Airways Boeing 737-800 which touched down hard at Bangalore airport and as a result the aircraft was de-stabilised. The pilot did a "go-around" and landed ten minutes later. While Bangalore Aviation reported it in a routine manner, the newspapers went around with their scaremongering headlines of "close shave", "narrowly averted disaster", etc.

One has to question the motives and capabilities of the Indian media, which tries to make mountains out of grains of sand, not just molehills.

Almost every one in the aviation world knows that The Times of India is more of a tabloid than a newspaper. Is their scaremongering tactics a reflection on the hypocrisy of its readers who derive vicarious pleasure in these sensationalist headlines? It appears so, since other papers and news organisations are forced to descend to these low levels in order to compete. After all The Times of India is the most widely circulated paper in the world, not just India.

Isn't it time we took the high road?

Do share your comments and thoughts via a comment.

Read more »

American Airlines to buy up to 70 CRJ900 NextGen regional jets

by Devesh Agarwal

CGI of CRJ900 NextGen in American Eagle livery.
Bombardier Aerospace of Canada and American Airlines Group Inc., of Fort Worth, Texas have signed a firm purchase agreement to acquire 30 CRJ900 NextGen aircraft along with options on an additional 40 aircraft.

Based on the list price for the CRJ900 NextGen aircraft, the firm order contract is valued at approximately US$1.42 billion and could increase to approximately US$3.38 billion if the 40 options are converted into firm orders.

American Airlines becomes the first customer to acquire the newest version of regional jet which has an improved fuel burn of four per cent with the “NextGen” package enhancements. Improvement to the aircraft’s engines and ongoing weight reduction initiatives, which include upgraded avionics, will offer a further reduction of up to 1.5 per cent.

Including the American Airlines order announced today, Bombardier has recorded firm orders for 1,812 CRJ Series aircraft, including 339 CRJ900 and CRJ900 NextGen aircraft. Worldwide, CRJ Series aircraft are in service with more than 60 airlines and more than 30 customers operate corporate variants of the aircraft.
Read more »

Air Canada signs agreement to buy up to 109 Boeing 737 MAXs

by Devesh Agarwal

Boeing 737 MAX 9 final concept CGI rendering. Boeing image.
National carrier Air Canada has agreed to buy up to 109 Boeing 737 MAX single aisle narrow body aircraft as part of its fleet renewal plan. Boeing has wrested back an existing Airbus narrow-body customer as the MAXs will replace Air Canada's existing mainline fleet of Airbus A320 family.

The agreement with Boeing, which is subject to completion of final documentation and other conditions, includes firm orders for 33 737 MAX 8 (equivalent to A320) and 28 737 MAX 9 (equivalent to A321) aircraft with substitution rights between them as well as for the 737 MAX 7 (equivalent to A319) aircraft. It also provides for options for 18 aircraft and rights to purchase an additional 30. Deliveries are scheduled to begin in 2017 with 2 aircraft, 16 aircraft in 2018, 18 aircraft in 2019, 16 aircraft in 2020 and 9 aircraft in 2021, subject to deferral and acceleration rights.

With regards to the existing regional jets fleet, the airline said
Air Canada continues to evaluate the potential replacement of its Embraer E190 fleet with more cost efficient, larger narrowbody aircraft that are better suited to its current and future network strategy. Consistent with this strategy, the agreement with Boeing provides for Boeing to purchase up to 20 of the 45 Embraer E190 aircraft currently in Air Canada's fleet. The E190 aircraft exiting the fleet will be initially replaced with larger narrowbody leased aircraft until the airline takes delivery of the Boeing 737 MAX aircraft. The company will be reviewing various options over the next six months for the remaining 25 Embraer E190 aircraft including continuing to operate them or replacing them with a yet to be determined number of aircraft in the 100 to 150 seat range.
Air Canada's plan is for its total fleet including Air Canada rouge™, but excluding aircraft flown by its contracted regional carriers, to grow from the existing 192 aircraft to approximately 214 aircraft by the end of 2019. Air Canada has 13 options and rights to purchase 10 Boeing 787 aircraft, rights to purchase 13 Boeing 777 aircraft as well as the 18 options and 30 purchase rights for Boeing MAX aircraft.
Read more »

Philippine Airlines and Airbus coordinate fourth humanitarian flight for typhoon Haiyan victims

By BA Staff

One month after Haiyan, one of the strongest typhoons ever recorded, struck the Philippines, thousands of people are still left homeless and without food or water.

Since the disaster happened in early November this year, Airbus’ Corporate Foundation has coordinated three relief and goodwill flights, with either Airbus Flight Test aircraft or newly delivered customer aircraft.

This week-end, a fourth flight to the Philippines was coordinated by the Airbus Corporate Foundation and its partners, Philippine Airlines (PAL), Action Contre la Faim, Aviation Sans Frontières and Humedica.

A PAL A330, with four doctors and one nurse on board, loaded with 5.6 tonnes of medical supplies, food and water sanitation equipment, took off on Friday 6th December from Toulouse and landed in Manila, Philippines on Saturday 7th December early morning. This is the third flight using a PAL aircraft since the typhoon struck the country.


Share your thoughts on the corporate social responsibility of these companies and organisations via a comment.
Read more »

DragonAir takes advantage of expanded Bangalore airport terminal capacity to improve flight schedules

by Devesh Agarwal

The new expanded terminal at the Bengaluru International Airport (BIA) will be inaugurated this Saturday, December 14th. At the same time the airport will be re-named in honour of the founder of Bangalore, as Kempegowda International Airport, Bengaluru (KIAB).

Aerial view of the expanded terminal at Bangalore airport.
Aerial view of the expanded terminal at Bangalore airport. Photo copyright Devesh Agarwal. All rights reserved.
With the addition of four international gates on the east pier (in the picture above, only the first gate is visible on pier on the left of the photo), airlines have improved access during the prime desired time from 11pm to 1am.

Cathay Pacific's subsidiary DragonAir, which operates a daily A330 service between the city and Hong Kong is one of the first airlines that will take advantage of the expanded capacity of the new terminal.

Its existing poor time slot departs Bangalore at 02:40 and arrives in Hong Kong around 11:00 causing many passengers to miss the morning connections to many onward destinations.

From the Summer 2014 schedule DragonAir will pull forward its schedule. As per Rakesh Raicar, Sales and Marketing Manager - South Asia for the airline group,
“We have already revised our timings from Bengaluru and effective 30 March 2014, Dragonair will depart at 0130 from Bengaluru to Hong Kong. This decision to revise the timings was taken to offer our passengers an early arrival into Hong Kong and greater access to our extensive network. With a departure time of 0130, we will be able to offer better connections to the various cities we operate to, in China, Japan, Korea, North America and Australia.“
With this departure, arrival will be at 10:00. Better than the current 11:00, but still not ideal. In our opinion, DragonAir should try to advance their departure another hour, depart by 00:30 and arrive into Hong Kong by 09:00. To achieve this, the airline will have to advance their Hong Kong departure from the current very late 22:40 to around 20:30, which is still a very good time for both business and trade passengers.

Which other airlines, if any, do you feel should change their schedule at Bangalore? Share your thoughts via a comment.
Read more »

Vote for Rotary in United Airline's charity miles give away

As a Rotarian, I seek your help. It will take only about two minutes of your time.

As an annual charity event, United Airlines donates 10 million airline miles to various non-profit charities. Each participating nonprofit partner is guaranteed to receive a minimum of 25,000 miles. The remaining portion of the 10 million total miles will be distributed to all participating nonprofit partners based on the percentage of total votes that each partner received during the voting period.

Please visit the United's 10 Million Charity Miles website and vote at least once a day for Rotary International. You do not have to be a member of Mileage Plus, United's frequent flier program.

Rotary is a global network of volunteers made up of business, professional, and community leaders who meet regularly to plan and carry out civic and humanitarian service activities.

Rotary’s number-one goal is global polio eradication. With partners in the Global Polio Eradication Initiative, Rotary has eradicated the disease in all but three countries worldwide.

More than 1.2 million Rotarians in over 200 countries and geographical areas belong to 34,000 Rotary clubs.

Charity Miles help Rotary greatly expand its humanitarian reach. Charity Miles provide airfare for volunteers leading polio eradication efforts in Africa, and send U.S. Gift of Life surgical teams to perform life-saving surgeries in Central America. Charity Miles also help students from disadvantaged families participate in Rotary’s international exchange program.

Thank you.

Devesh Agarwal

Read more »

Kuwait Airways signs agreement to buy A350 and A320neo

By BA Staff

Kuwait Airways Airbus A350-900 CGI
European airframer, Airbus has signed an agreement with national carrier Kuwait Airways to buy 10 A350-900s and 15 A320neos.

A little over two weeks ago, Kuwait Airways had suspended its Chairman for publicly stating an intent to buy five A330-200s from India's Jet Airways.
Read more »

Emirates commences flights to Kabul

Photo courtesy Emirates
Dubai based Emirates airline commenced flights to Kabul, Afghanistan, its 138th destination and 78th country.

The route is operated by an Airbus A340-500 configured in a three class cabin configuration, offering 12 first, 42 business and 204 economy class seats.

EK 640 will depart Dubai daily at 09:55 and arrive in Kabul at 13:15. EK 641 will leave Kabul at 15:30 hours and arrive back in Dubai at 18:00.

The inaugural flight carried a VIP delegation of diplomats and senior airline staff, and was met by a high level delegation from the Afghan government.
Read more »

Cathay Pacific unveils third "Spirit of Hong" special livery Boeing 777-300ER

Cathay Pacific Airways unveiled the third edition of the airline’s “Spirit of Hong Kong” livery painted on one its Boeing 777-300ER B-KPB.

Time lapse video at the end of the article.


The livery design carries the silhouettes of the 110 “The Spirit of Hong Kong” campaign winners.
“The Spirit of Hong Kong” campaign called for entries that best represented the spirit of Hong Kong in terms of the relevance of the message, the ability to inspire, creativity and presentation quality. 200 weekly winners were selected by public voting, then a judging panel selected 100 Top Winners and 10 Champions.


Cathay Pacific began highlighting the spirit of its home city in 1997, when the airline created a special livery for one of its aircraft that showcased the Hong Kong skyline in celebration of the transfer of sovereignty. In 2000, the airline unveiled its second “Spirit of Hong Kong” aircraft, created through a livery design competition, that highlighted the resilience of Hong Kong and urged people to come together to overcome the challenges the city faced.

Time lapse video on the painting of the livery

Read more »

Etihad triples seats to Mumbai and Delhi, announces massive increase in India flights

by Devesh Agarwal

Etihad Airways has wasted no time in capitalising on its recent bonanza of seat quota increase under the new India UAE (Abu Dhabi) bi-laterial air services agreement (BASA).

It has announced a massive increase in flights to most of its destinations in India. Specifically
  • Mumbai and New Delhi: from 7 to 14 flights per week with immediate effect
  • Kochi: from 7 to 14 flights per week from June 2014
  • Bangalore and Chennai: from 7 to 14 flights per week from July 2014
  • Hyderabad: from 7 to 14 flights per week from October 2014
Cocking a snoot at the on-going legal proceedings challenging the BASA and Etihad's 24% stake investment in Jet Ariways, the gulf carrier has doubled the number of flights and tripled the number of seats between Abu Dhabi and Mumbai and New Delhi.

Etihad Airbus A330-200. Image copyright Vedant Agarwal. All rights reserved. Used with permission.


Under the expanded schedules, effective immediately, new mid-afternoon services to Mumbai and New Delhi are operated with single-aisle Airbus A320s, each seating 136 passengers, and existing late evening departures have been upgraded to larger aircraft.

On the Abu Dhabi-Mumbai route, the evening flight is now operated with 292-seat Airbus A340-600 aircraft, seating 12 passengers in Diamond First Class, 32 in Pearl Business Class and 248 in Coral Economy. This will add 2,044 seats per week from Abu Dhabi to Mumbai, taking the total from 952 to 2,996 seats in each direction – just over triple the previous capacity.

On the Abu Dhabi – New Delhi route, the evening service has been upgraded to a 254-seat Airbus A330-200 aircraft, seating 18 guests in Business Class and 236 in Economy. This will add 1,778 seats per week to and from New Delhi, increasing from 952 seats to 2,730 in each direction – almost triple the previous capacity.

Etihad A340-600. Photo courtesy Wikipedia. Photo copyright Maarten Visser. Used under CC license.

On the Chennai and Kochi routes, from June 2014 Etihad will upgrade its aircraft to Airbus A321s, seating 174 passengers from the existing A320s which seat 136 passengers. There is no mention of any aircraft change at Bangalore where Etihad operates a daily A320, where both its fellow gulf competitors Emirates and Qatar Airways operate A330 and Boeing 777 wide-body services.

Outlining a strategy to use Abu Dhabi as a hub to funnel-in passengers from India on to Europe, US, middle-east and Africa, James Hogan, President and Chief Executive Officer of Etihad Airways said
“India is one of the world’s largest and fastest-growing air travel markets, and will play an increasingly important role in our growth,” “Subject to receiving regulatory approvals, we will continue to expand our Abu Dhabi – India operations and work with our growing stable of partners to accommodate strong growth and deliver much greater choice for travel to and from India.” “Through our purchase of 24 per cent of Jet Airways – the first foreign investment permitted in an Indian airline – we have laid the foundations for major and exciting growth in air services between Abu Dhabi and India, and beyond throughout our global network,”
The new Etihad Airways flights will also be marketed by Jet Airways as an extension of the airlines’ existing codeshare partnership.

This is just a preview of what India can expect from all three gulf carriers in the years to come. With their hundred billion dollar aircraft orders, one shudders to think of the sheer capacity these airlines will add in the next decade; and the capacity they will be able to dump in the Indian market.

Etihad's actions are bound to have impact on national carrier Air India who is trying to expand services to Europe and North America in its revival efforts. Fellow gulf majors Emirates and Qatar Airways will also start feeling the pinch. It remains to be seen what strategy Etihad adopts to start filling those 200% extra seats, though pricing is a sure-fire way to the Indian passenger's heart.

Share your thoughts on this development via a comment.

Read more »

Boeing commences wind tunnel testing of 777X


Boeing has commenced low-speed wind tunnel tests for its 777X aircraft. Testing is being performed on a 5% scale model of the baseline 777X, measuring about 4.22 meters (166 inches) long with a wing span of 3.92 meters (154 inches). Hundreds of sensors are embedded in the model to measure pressure to determine the in-flight loads as well as provide valuable diagnostics of the aerodynamic performance of a given design.

These tests will measure airplane performance with a variety of settings to simulate take-off and landing conditions.

This is the first major milestone in airplane development, which validates performance models and generates a vast amount of data that Boeing's engineering teams will use to design the airplane as development progresses.

Testing started on December 5th at QinetiQ's test facility in Farnborough, United Kingdom, and is expected to last approximately five months. Testing also will be conducted next year at the Boeing Transonic Wind Tunnel in Seattle to further validate 777X high-speed performance projections.

Boeing indicates its on track to complete the top-level design in 2014 and reach firm configuration in 2015.
Read more »

Pictures: Cathay Pacific's new lounge at Hong Kong - The Bridge

by Devesh Agarwal

Cathay Pacific Airways has opened a new lounge called The Bridge, the airline’s sixth passenger lounge at Hong Kong International Airport (HKIA).
Video at the end of the article
The lounge is 2,567 square metres and located near Gate 35, on level 5 of the West Concourse and is open for first and business class passengers, Silver or above Marco Polo Club members, and Sapphire or above oneworld members who departing or transiting in Hong Kong. Opening hours are from 5:30am until the last departure.

Architectural firm Foster + Partners have developed The Bridge with a more residential design intent, offering a more “at home” feel.

The Bridge consists of North and South wings, each extending from the central Reception area.

The luminous reception wall, made of Venetian glass tiles by Fabbian of Italy.

The North Wing features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. The North Wing also features the airline’s iconic Long Bar together with a television lounge and general seating area.

The Bakery
The South Wing features The Bistro, a self-service area where passengers can enjoy a variety of high-quality Asian and Western hot dishes and cold food selections, including delicious desserts and light leafy salads. At the Coffee Loft, passengers are treated to freshly brewed coffee and specialty tea, accompanied by freshly baked muffins, pastries and cookies.
Cathay's iconic Long Bar

The nine Shower Suites located in the South Wing are furnished with natural Travertine stone, complemented by oak slat walls with a full a spacious shower, providing a calm, relaxing and private sanctuary in which passengers can freshen up before their journey.


The opening of The Bridge means that Cathay Pacific now has six lounges at its Hong Kong hub, offering passengers an unrivalled selection of lounges, each with its own individual identity.


Read more »

Video - Making of SpiceJet's SpiceRoute magazine, Christmas issue

For your weekend viewing pleasure

Read more »

IndiGo confusing passengers on 'Seat Plus Premium Seat'

by Devesh Agarwal

What are the best seats for tall or wide passengers on IndiGo flights? Read on to learn.

Two weeks ago, as I was making a booking on IndiGo for a flight to Delhi, I was offered a chance to buy 'Premium Seats' under the airline's Seat Plus value add-on plan for Rs. 500 per seat per flight. Premium seats include all seats in row 1 (which is against the bulkhead), and rows 12 and 13 (the emergency exit rows), and the windows and aisle seats in rows 2 and 3.

On its website IndiGo advertises these "premium seats" as offering "extra leg room", reinforced with a graphic. As a frequent traveller, I was fairly certain that this information was inaccurate.

IndiGo's description of Seat Plus Premium Seating on November 19, 2013.

To the best of my knowledge IndiGo does not offer any additional leg room on rows 2 and 3, since it keeps the same seat pitch of 30 inches for all its rows, with the exception of the two emergency exit rows 12 and 13. But, may be the airline had made some recent changes?

To dispel my doubts I contacted the call centre, and after many holds of "a few minutes" the agent was unable to say one way or the other. Even the airline's spokespersons were unable to clarify the doubts when I contacted them.

On November 22, when I flew the airline's newest A320 VT-IFV from Bangalore to Mumbai, I confirmed there is no additional or extra legroom in rows 2 and 3.

Seat plus description page on December 3, 2013
So one must ask why is IndiGo indulging in such practices? Someone at the airline over-zealous to get more value added revenue? One could take it as misleading advertising, and over-selling a feature that does not exist.

On December 3rd, As I web-checked-in for my flight, I decided to look-up the 'Seat Plus' information page, again.

Lo and behold, there is no change in the page even though I had pointed out to IndiGo the misleading information on their site two weeks ago.

So this clarification and warning to all the tall people looking for extra leg-room. Stick with rows 12 and 13. Even row 1 may not offer you the leg-room you desire. For the extra wide bodies (XWBs) like me, do not choose rows 12 and 13. IndiGo uses non-standard shorter seat-belts, and cabin crew are prohibited by regulations from giving you an extension seat-belt if you are seated in an emergency exit row.

I invited IndiGo to comment on this story, but there is no response from the airline till the publishing time. 

Do you think IndiGo is misleading its customers? Share your thoughts on this via a comment.
Read more »