Showing posts with label JetBlue. Show all posts
Showing posts with label JetBlue. Show all posts

US August passenger airline employment down 2.2 percent

By BA Staff

U.S. scheduled passenger airlines employed 380,328 workers in August 2013, down 2.2% from a year earlier, as per the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reports. August was the 12th consecutive month that full-time equivalent (FTE) employment for U.S. scheduled passenger carriers was below that of the same month of the previous year.

Scheduled passenger airline categories include network, low-cost, regional and other airlines. 

The decline in FTEs may be due, in part, to two factors.  First, American Airlines, the industry’s third largest employer, filed for bankruptcy in November 2011 and reduced FTEs by 7.2% year-to-year. Second, network carriers have experienced increased fuel costs and have reduced contracts with the regional airlines that operate less fuel-efficient regional jets.  Regional airline employment is down 5.1 percent year-to-year.

The five network airlines that collectively employ two-thirds of the scheduled passenger airline FTEs reported 2.5% fewer FTEs in August 2013 than in August 2012, the 13th consecutive month with a decline from the same month of the previous year. Delta Air Lines reduced FTEs by 4.2%, and American Airlines 7.2%. United Airlines increased 0.2% FTEs, US Airways increased FTEs by 2.8% and Alaska Airlines by 3.1% from the same month a year earlier. Network airlines operate a significant portion of flights using at least one hub where connections are made for flights to down-line destinations or spoke cities.

Of the six low-cost carriers, half i.e. Spirit Airlines, Allegiant Airlines and JetBlue Airways - reported an increase in FTEs while the other half, Frontier Airlines, Southwest Airlines and Virgin America, reported a decline. Low-cost airlines operate under a low-cost business model, with infrastructure and aircraft operating costs below the overall industry average.
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JetBlue deal marks 10,000th Airbus A320 family order

By BA Staff

Just days after taking delivery of its very first A321 aircraft, JetBlue Airways has placed a new order for 15 A321ceo (current engine option) and 20 A321neo (new engine option) aircraft.

In addition, the airline has opted to up size 8 A320ceo and 10 A320neo aircraft currently on backlog to 8 A321ceo and 10 A321neo, respectively.

This order marks the 10,000th order for an Airbus A320 Family aircraft.

JetBlue President and CEO Dave Barger said:
"We are pleased to convert some of our A320 positions to A321s, and order additional A321s to better match capacity with demand. The A321 is the ideal aircraft for our high density markets. In addition, a subfleet of the A321s will power our Mint premium service on the New York-Los Angeles and New York-San Francisco markets. It is the right aircraft for JetBlue's lucrative routes. We eagerly look forward to the Sharklet retrofits and -NEO aircraft to further reduce operating costs."
John Leahy, Airbus Chief Operating Officer – Customers said:
“JetBlue launched its business with an all-Airbus fleet, demonstrating they are a forward-thinking airline. The fact that they are turning to the NEO and larger Airbus aircraft overall makes it clear that they know how to please their passengers and maximize profits. In addition, JetBlue has always been a great partner in the Airbus Sharklet programme and have been instrumental in our ability to launch the in-service retrofit option.”
This order marks, with JetBlue as a partner, the launch of the Sharklet retrofit programme, which allows airlines currently flying A320ceo aircraft the option of improving their aircraft’s fuel performance with the addition of winglet devices called Sharklets.
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Air India Boeing 777 collides into JetBlue A320 at New York JFK airport

An arriving Boeing 777-300ER (B77W) of Air India VT-ALK "Chattisgarh" bumped in to a JetBlue Airbus A320 aircraft, N603JB, at New York's John F. Kennedy (JFK) airport early on Saturday morning. There are no injuries reported to passengers of either aircraft. Both aircraft have sustained damage and are grounded.

The U.S. Federal Aviation Authority indicates around 0615 local (1115Z) the JetBlue aircraft had pushed back from gate 5, terminal 4 to perform flight B6-145 to West Palm Beach. Apparently the tow bar, attached to the nose of the A320 when pushing back, got damaged. While retrieving a new tow bar, the A320 was stationary, but just short of the gate. A sort of half-in half-out situation. In the mean time, the Air India Boeing 777 had just arrived, performing flight AI-102 from New Delhi and was taxing to its gate.

The right wingtip of the B77W clipped the vertical stabiliser on the A320. The Air India B77W has minor damage to its right wing-tip, and the JetBlue A320 has damage to its rudder. Both aircraft were rendered not airworthy. (A320 damage is available in the video below).

Both aircraft taxied to their gates. The passengers of the JetBlue flight were transferred to another plane which left after a three hour delay. The Air India passengers disembarked normally and proceeded through immigration and customs. The return flight to New Delhi appears cancelled.

The FAA is investigating the incident.

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Video: JetBlue launches first A320 retro-fitted with 'Sharklets'

by Devesh Agarwal

United States low cost carrier JetBlue has retrofitted the first Airbus A320 worldwide (N821JB), with the new fuel saving wing-tip 'Sharklet' devices. The carrier was able to carry out the retrofit quickly since the aircraft wing had already been modified to accommodate the increased weights of 'Sharklets'.

JetBlue will deploy this and other 'Sharklet' fitted A320 aircraft on their trans-continental US routes; between New York JFK and Oakland and San Francisco, and between Boston and Los Angeles, Oakland and San Francisco. About 1% of these flights have to make technical refuelling stops, mostly in Las Vegas or Salt Lake City, when there are excessive headwinds. The carrier hopes to eliminate almost all these stops with the aid of the new fuel saving winglets.

Sharklets reduce wing-tip vortexes reducing drag
'Sharklets' are to the Airbus A320 family, what the AVP Blended Winglets are to the Boeing 737NG (-700, -800, 900ER) family.

The 'Sharklet' devices help conserve fuel thus giving the airline option of an additional 100 nautical miles range or increased payload capability of up to 454 kgs. (1,000 pounds).

At present Airbus is still delivering some A320 family aircraft with the old wing-tip fence winglets.

From 2014 onwards, the airframer has indicated, from 2014 onwards, it expects only 'Sharklet' fitted aircraft to be delivered.

This is a time-lapse video of the retrofit.



Images and video, courtesy JetBlue. For more pictures click here.

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JetBlue to launch Boston-Philadelphia - Will it last?

by Vinay Bhaskara

New York based low cost carrier (LCC) JetBlue will be launching 5 flights per day between their second largest hub in Boston and Philadelphia beginning May 23, 2013. All flights will be operated with Embraer E190s

B62059 BOS 0640 – 0809 PHL E90 Daily
B62159 BOS 0845 – 1016 PHL E90 Daily
B62259 BOS 1124 – 1250 PHL E90 Daily
B62359 BOS 1505 – 1639 PHL E90 Daily
B62459 BOS 1810 – 1949 PHL E90 Daily

B61776 PHL 0845 – 1017 BOS E90 Daily
B62060 PHL 1055 – 1227 BOS E90 Daily
B62160 PHL 1325 – 1454 BOS E90 Daily
B62260 PHL 1715 – 1855 BOS E90 Daily
B62360 PHL 2025 – 2154 BOS E90 Daily

JetBlue's primary competition on the route will be full service carrier US Airways, who operates 16 flights per day between Boston and its hub in Philadelphia. Several carriers have, in the past, attempted to challenge US Airways on the route, including full service carriers American Airlines and Delta Airlines, as well as LCCs AirTran Airways and Southwest Airlines.

In each case, the competing airline was forced off of the route within 4 years - and even LCC powerhouse Southwest ended service on the sector in February, 2012. JetBlue is stronger in Boston in terms of frequent flyer base and demand base than any of those carriers ever were on either end, and the 5x daily frequency is certainly strong enough for business travelers (though not optimal - which would be in the 8-10x daily range). But even so, US Airways has successfully driven several airlines off of this route. It will be interesting to see how this route performs as JetBlue continues to strengthen its Boston hub over the coming months.
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Weekly Airline Stock Update - BAASA Index Shows a Mixed Bag

Last week, Bangalore Aviation introduced the BAASA Index, the world's first index of 30 airline stocks measured from a 3,000 point base value and designed to provide a broad based measure of airline financial performance and investor confidence in the airline industry.

Over the past week, the BAASA index fell 0.49% to close at 2985.80 points. Performance was mixed across the board by region, though Asia-Pacific outperformed the pack (excluding Qantas).

The weakest performers were Qantas, who suffered a precipitous 30% decline in shares, primarily on recent worries over Qantas reporting a 90% drop in profits for the past fiscal year, and airberlin, which fell 15.56%

On the plus side, Jet Airways, jetBlue, and Air Canada each rose more than 7% over the week, with Air Canada leading the pack with an 8.14% rise.

Here is the full table of values for this week. The initial prices (normalized to 100) can be found here.All values are as


Asia-Pacific Value % Change
Jet Airways 107.04 7.04%
Singapore Airlines 100.50 0.50%
China Southern 104.74 4.74%
ANA 104.33 4.33%
Korean Air 102.21 2.21%
AirAsia 103.39 3.39%
Qantas 70.00 -30.00%
Cathay Pacific 101.34 1.34%
Air China 102.96 2.96%
North America    
United 97.24 -2.76%
Delta 90.41 -9.59%
Southwest 101.14 1.14%
US Airways 91.71 -8.29%
jetBlue 107.16 7.16%
WestJet 102.52 2.52%
Air Canada 108.14 8.14%
Allegiant 98.89 -1.11%
Europe    
IAG(British Airways/Iberia) 105.91 5.91%
Lufthansa Group 100.66 0.66%
Air France- KLM 96.55 -3.45%
Ryanair  101.21 1.21%
EasyJet 99.76 -0.24%
Turkish Airlines 105.08 5.08%
AirBerlin 84.44 -15.56%
Norwegian Air Shuttle 101.90 1.90%
Middle East    
Air Arabia 98.63 -1.37%
Africa    
Kenya Airways 98.33 -1.67%
Latin America    
Copa Airlines 95.72 -4.28%
LAN Airlines 104.51 4.51%
Aeromexico 99.31 -0.69%
Total 2985.30 - 0.49%
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Planespotting Photos: Newark Liberty International Airport

Earlier this week, I got a chance to go planespotting at Newark (well technically I stood atop my car in an IKEA parking lot across the street from Newark's runway) and I'd like to share some of the fruits of my trip.

While I am nowhere near the level of photographer that Devesh or Vedant is, here are the cream of my photos. You can click on the photos to view a larger version.

United Airlines Boeing 737-500 (N32626)- Ex Continental Airlines bird that has been repainted.



Southwest Airlines Boeing 737-700 taking off over the Newark skyline.



The same Southwest Boeing 737-700 (N7669W) taxiing



United Airlines Boeing 777-224ER (N77012) gliding in to land with the control tower in the background.



The same United Airlines Boeing 777 in flight.





United Airlines Boeing 757-224 (N12125)taking off over the Newark skyline.



JetBlue Airbus A320-200 in flight (N503JB)



Porter Airlines Bombardier Dash 8 Q400 (C-GLQB)



United Airlines Boeing 757-224 (N19130)



A rarity. ex-Continental Airlines 737-824 which has not yet been repainted into United Airlines colors (N76504).



Southwest 737-700 landing with Newark skyline in the background.



Readers, please do share your thoughts on my photos. Feedback is very much appreciated.
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2011 US airline industry review - The return of profits, but only just

Air travel and economic growth are widely recognized to be linked together; the industry typically grows at about double the rate of economic growth. However, despite the economic malaise in the United States, 2011 was not a bad year for the aviation industry here.


As US airlines dealt with stagnating demand and appreciating fuel prices, they still managed to pull of the most impressive feat in the business; making a profit. The trends in the industry that shaped these changes were:

The year of the capacity cut


The typical mindset of the airline industry has always been growth; gaining market share, buying more planes, serving more destinations. One need not look far to understand this; the Indian market itself is touted as one of the best in the world, primarily because there is so much traffic growth. But as we pointed out in our most recent podcast, the Indian airlines are making heavy losses, with capacity growth outpacing demand. For much of the 2000s, the US market was in a similar place.

Since the US airline industry was de-regulated in 1978, airline management has constantly overvalued market share and pure size (not unlike the Indian government’s treatment of Air India today). It is not incorrect to say that they literally chased market share off cliffs; if an airline’s hub was invaded, the typical response was the initiation of a price war, with heavy consequences for all. This was an industry that lost a net of US $59 billion between 2000 and 2010, and a large part had to do with the fact that carriers tried to grow their way to profitability, rather than actively managing their business to make it profitable.

Now capacity cuts are certainly not the only factor in the sustained profitability of US carriers in 2011 (the recent wave of consolidation was the biggest long term factor- it cut needless capacity from the market). But they are the biggest non-structural change from years past. Whether it was Delta cutting small turboprop markets and slicing off about a third of its New York JFK transatlantic operation or Frontier withdrawing from its mistake of a Milwaukee hub; US carriers very actively managed their capacity and were quick to slash unprofitable flying. Overall, the second half of 2011 has seen US carriers cut capacity by around 1% versus the same period in 2010, and North American carriers (basically throwing in Canada’s small market as well) are projected to have grown capacity by just 2.3% year over year versus 2010.

Capacity discipline helps keep revenue afloat

Vedant Agarwal/BangaloreAviation
One of the most interesting paradoxes in the US market has been the unit revenue strength shown by not only traditional full service carriers like Delta and United, but even from low cost carriers (LCCs) such as Southwest Airlines and JetBlue. Typically, the industry’s problems during recessionary periods, and in general during the 2000s was that LCC’s would always undercut pricing by legacy carriers; when fares needed to go up, the Southwests, JetBlues and AirTrans' of the world refused to increase them. But perhaps because the major two low cost carriers Southwest and JetBlue are dealing with flattening growth and rising costs, the LCCs have been much more receptive to keeping fares high, paying dividends for the industry as a whole.

Simply put, the US airline market is in the midst of perhaps the fastest growing revenue environment since the mid 90s, while the US economy itself is muddling through the tail end of the Global Financial Crisis (fingers crossed anyway). Premium travel has grown well, but recession policies curbing profligacy are still in effect, so the broader revenue gains have come mostly from smart management by the airlines.

That mythological creature known as profit

The airline industry is almost universally recognized as a poor investment; with relatively limited barriers to entry and irrational new entrants, the concept of pricing power barely exists. Richard Branson has been quoted as saying that, “the easiest way to become a millionaire is to start off a billionaire and go into the airline business.” Consistent profitability has, to this point, eluded the US airline industry for more than ten years; 2010 and 2011 together look to break this trend once and for all; North American carriers posted record profits in 2010 and are projected to make a round US $1.5 billion by IATA in 2011.

On a micro level, the performance of US carriers was very encouraging in 2011. Industry leaders United and Delta took advantage of Chapter 11 reorganizations and mergers to record projected profits of more than $800 million apiece. Southwest Airlines and JetBlue both utilized of continuously appreciating revenues to cover rising costs, and US Airways countered by showing remarkable cost discipline. Alaska Airlines seems to have hit upon a magic formula out in the Northwest, and niche players Spirit, Allegiant, and Hawaiian all maintained solid profitability. Even financially tenuous Virgin America finally recorded a quarterly operating profit earlier this year, and Frontier Airlines is currently in the midst of an analyst-approved re-structuring plan that will hopefully return it to profitability. In fact, outside of loss-leader American Airlines, which filed for Chapter 11 Bankruptcy Reorganization earlier this month, the US airline industry was singularly profitable in 2011, an all too rare occurrence in this business.

The Decline of the Regional Jet and Small Cities


Vedant Agarwal/BangaloreAviation
Alongside this pattern of capacity draw-downs and growing revenues, 2011 marked the end of the line for the 50 seat regional jets which became pervasive in the early part of this decade as feed aircraft for US full service carriers. But the combination of rising fuel costs, and a loss of pricing power due to over-supply of these jets appear to have killed off the economics of 37-50 seat regional jets once and for all. Delta was most aggressive in making these cuts; it will have retired more than 120 regional jets since the merger with Northwest back in 2008 by 2012. But other players are cutting back as well, and American’s recent bankruptcy looks to allow them to shrink American Eagle as well.

Naturally, the decline of regional jets has hurt its most frequent users; small airports. These locales, typically enhanced by the federal government’s Essential Air Service (EAS) programs, depend almost solely on regional jets to provide them with air links to the rest of the United States. However, as we saw with Delta cutting service to 24 small cities, and the general decline of EAS flying by US major carriers, many routes to small American cities just aren’t worth the while of the airlines any more. I personally feel that longer term; this problem will be solved by a Renaissance in more economic turboprop aircraft. But in the near future, small cities will face a significant drop in capacity.

An investment in the passenger experience… for those who are willing to pay

Devesh Agarwal/BangaloreAviation
2011 was also marked by continued investment in the passenger experience, a welcome trend after the dark period in the middle of the decade when US carriers slashed service in an effort to more ably compete with low cost carriers.

The past few years have marked a return to upgrading the passenger experience with one significant caveat; it now comes at a price. US legacy carriers are now relying more heavily than ever on high-revenue passengers to drive profitability, and for these passengers, the travel experience is only getting better.

United, Delta, and American all added/re-enforced their Premium Economy cabins this year, and most major frequent flyer programs (FFPs) rolled out increased perks for high-value travelers. But beyond these lucky few, the most significant investments came in the space of ancillary products (in the US things like food, duty free, fast boarding, et. al), where the US carriers heavily expanded their offering. Even as the US carriers moved towards fleet-wide WiFi and a future in-flight entertainment (IFE) system based on streaming media, they simultaneously continued to charge for it; there is now most certainly a value proposition for WiFi in the air.

All of that being said, it’s also time that I took a look at how I feel the industry is moving in 2012. Thus, here are my 5 (not-so) fearless predictions for the US airline industry in 2012, in no particular order
  • No US carrier will order the A380 or any other Very Large Aircraft (VLA) - Despite John Leahy’s comments about United Airlines earlier this year; the US international market is too fragmented with the individual carriers having too many potential hubs for an A380 sized airliner to work; this market is moving towards 787 and A350 sized fleets, not the other way around.
  • United will order the MAX for their narrow-body replacement - In December, both Boeing and Airbus submitted RFPs to the new United Airlines for an order to replace the carrier’s fleet of 150-200 seat aircraft. Their new Continental Airlines based management was consistently pro-Boeing in the past, and the MAX with its significant fuel burn reductions will be available before the neo; a must in such a competitive market as the US
  • US Airways will take a flier at American while in Bankruptcy- Considering that US Airways president Scot Kirby is on record as saying that the US airline industry needs more consolidation, it is highly likely that US Airways will make a bid for American Airlines while the latter languishes in Chapter 11 Bankruptcy.
  • A major US regional carrier will shut down- Pinnacle came close in 2011, and the deteriorating economics of regional jets dictate that one of the players will likely fall in 2012. My personal choice? Cincinnati-driven Comair.
  • Delta will de-hub Cincinnati and Memphis - The writing has been on the wall for Cincinnati and Memphis with Delta for a long time. These two hubs were built on the regional jet, and with the decline of that type, coupled with a shifting of resources to Delta’s new hub at La Guardia, I predict that Delta will officially de-hub these two operations in 2012.
Readers, what are your thoughts on 2011 and 2012 in the US market? Let us know in a comment below.
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Jet Airways celebrates 100,000 fans on Facebook, now needs to catch up on Twitter

Mumbai based Jet Airways (mobile website)is celebrating the crossing of 100,000 fans of its Facebook page. It is a significant statement on the growth of social networking in India that this achievement has been reached in less than a year of the airline launching its social media efforts and January 19, 2010.

The airline is marking its celebration with a Jet to Milan contest which runs until December 14, 2010. As part of the contest, guests must upload an image of any destination in Italy, tell about the place in not more than 200 characters and answer three simple questions on Jet Airways’ new services to Milan. A lucky winner will win return tickets for a couple, on Jet Airways’ Milan Delhi.

The airline launched its Facebook community, with the primary objective of engaging with passengers apart from providing guests with real-time news, updates about flight schedules, new guest programs, route additions, services and special offers, etc.

Jet's experience highlights the lack of mobile driven social networking in India, as well as the general ignorance of privacy concerns. In the US and Europe, the social media channel of choice for airlines, is Twitter, which is ideally suited to the smartphone, Blackberry, iPhone and Android environment. Comparing Jet Airways to JetBlue of the US -- on Facebook, JetBlue only has about 4.2x the fans of Jet Airways, but has almost 1.6 million followers on Twitter or 307x the meagre 5,213 followers of Jet Airways.

With the expected roll out of 3G services soon, one can expect more data-service-enabled smartphones entering the customer base. Operationally too, Jet Airways along with most Asian airlines, has a lot to learn from JetBlue which succeeds due to its constant monitoring and extremely fast responses on Twitter, and protection of passenger privacy by using the Direct Message feature of Twitter (reflected by the high number of Twitter users JetBlue follows). I recommend reading these two articles (article 1, article 2) which highlight how JetBlue uses Twitter to enhance the customer service experience.

The social media team at Jet Airways is good, and having met them, I wish them more success. I do hope they read this article and implement a strong Twitter policy. Time for them to repeat their Facebook success on Twitter.

While on the subject of social networking, a small pitch from me. Please follow Bangalore Aviation on Facebook and on Twitter.
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How Kingfisher and other airlines should leverage Twitter to build their brand

Kingfisher Airlines recently became the first Indian airline to get on board the social nano-blogging service Twitter.

Following the success of JetBlue and Southwest, quite a few airlines have joined Twitter, including British Airways, Qatar Airways, Gulf Air, and United Airlines.

While I laud the bold initiatives by Kingfisher Airlines, at present it is only broadcasting adverts and updates -- a common mistake being made by most major airlines.

Twitter is not a bulletin board or a list server, it not about only advertising links and special offers all the time, its about building a brand, bonding with, and creating a community of present or potential customers.

JetBlue has over 435,000 followers on Twitter and Southwest Airlines is at 25,000. JetBlue makes extensive interactions with customers via Twitter the norm, sometimes causing passengers to wonder if JetBlue is spying on them. Not that JetBlue gets it right all the time. Dave Peck had a poor experience with JetBlue on Twitter and found Southwest offering him flight options (on their airline of course) while JetBlue delayed it's response to him.

Like it or not Twitter is all about real time nano blogging. It is all about here and now. On Twitter it is critical that you react to an existing or potential customer quickly, work out a solution, and communicating the answers and solutions with them.

If you put your brand on Twitter, you have be ready with a quick and reactive customer service model which understands this fine nuance. Any company should use Twitter to interact with customers and utilise the opportunity to create a positive brand experience at that given moment.

The other airline I have found following this norm is Qatar Airways. Less known than its cousin, Emirates, QR is building it's brand via Twitter very effectively answering simple queries from customers, tweeting job openings, receiving praise and brickbats from customers, generally keeping tabs on what customers think of the airline.

With it's strong customer focussed heritage Kingfisher Airlines can easily use Twitter more effectively by learning from the experiences of JetBlue and Southwest, as should other airlines.

Now, how can we convince SpiceJet, Jet Airways, IndiGo and other Indian carriers to join Twitter?

Remember you can follow Bangalore Aviation on Twitter.
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URGENT: For today only JetBlue offers $14 fare San Francisco to New York JFK or Los Angeles Long Beach

For today only, value airline JetBlue Airways is offering seats on sale for just $14 each way on non-stop flights between San Francisco International Airport and both New York City/JFK and Los Angeles/Long Beach for travel from today through April 8, 2009.

The $14 fares to/from San Francisco are available until 11:59 p.m. MDT today, April 2, 2009, or until availability is gone, whichever is first. Travel must take place between April 2, 2009 and April 8, 2009. Full details are available here.

All I can say is huh?!?!?! Most major U.S. airlines charge more than $14 to just check in a bag!!! If I recall correctly, on JetBlue, the first checked bag is still free.
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